report has been prepared on “Evaluation of customer service quality of Uttara Bank Limited” based on secondary data & information. The information used in the report has collected from various sources such as published materials like annual report‚ daily statement of affairs of Amberkhana Branch‚ Sylhet & articles related to banking activities. I have prepared this report to represent the available product & service facilities‚ service quality‚ their strength & weakness‚ efficiency to serve customer
Premium Bank
Concepts in Brokeback Mountain and how it relates to Our Sexuality Human Sexuality Spring 2011 The concept of homosexuality has been explored by society for many years and is not a new concept. Gay roles portraying homosexuals as people with the same drives and desires as heterosexual people have only begun to surface in the last few decades. Roles showing lesbian women and transgender seem to have been more widely accepted especially when they are used as humor. The role of the gay man
Premium Homosexuality Sexual orientation
On Gold Mountain: The One-Hundred-Year Odyssey of My Chinese-American Family written by Lisa See is an inspirational narrative depicting her Chinese families experiences and struggles immigrating to the west coast of America during the 19th and 20th century. The author was effective in telling her families story. There were similarities and differences between the Fong family’s experiences and the Chinese community’s immigration experiences as a whole. Immigration to America was a phenomenon for
Premium Overseas Chinese United States Chinese American
I have been working in the social service field for many years with children‚ youth‚ families and individuals both one on one and in groups. Returning back to school was a decision not only about furthering my knowledge‚ but also about achieving a goal‚ that I feel‚ that I have always been on path to‚ being a Social Work. The further into my life journey I get the more I realize that social work fits for me. My journey as a student is not only about learning to identify my privilege in order to best
Premium Sociology Social work Social justice
Int. J. Services‚ Economics and Management‚ Vol. X‚ No. Y‚ xxxx Service quality‚ image and loyalty towards Malaysian hotels Tat-Huei Cham* Faculty of Accountancy Management‚ Universiti Tunku Abdul Rahman‚ Bandar Sungai Long‚ 43000 Kajang‚ Selangor‚ Malaysia E-mail: jaysoncham@gmail.com *Corresponding author Yalini Easvaralingam Faculty of Business‚ Communications and Law‚ INTI International University‚ 71800 Putra Nilai‚ Negeri Sembilan‚ Malaysia E-mail: yalini.easvaralingam@newinti
Premium ISO 9000 Hotel Dimension
1. History & Background of the Industry The very first outdoor theme park built in Singapore is Escape Theme Park. It was opened in May 2000 at the East side of Singapore‚ Downtown East‚ Pasir Ris. It has attracted over 4 million people since its opening. However due to redevelopment of Downtown East‚ Escape Theme Park was ceased on 26 November 2011. The first water theme park in Singapore was Wild Wild Wet. It opened in June 2004 at the same location as Escape Theme Park. Wild Wild Wet has received
Premium Amusement park Southeast Asia
In Cold Mountain‚ Charles Frazier describes the epic journey home of wounded Confederate soldier Inman from Petersburg to the Blue Ridge Mountains. Inman’s physical voyage home is paralleled by the mental journey made by his sweetheart‚ Ada‚ in her transformation from city girl’ into mountain woman’. The story is woven around the experiences of Inman and Ada trying to rebuild their lives from the desperation and disaster of the war‚ all the while trying to find a way to see each other again--whilst
Premium
A Journey A. Essay Life is challenging. It doesn’t always turn out the way we thought it would – sometimes it turns out for the better sometimes for the worse. Due to these challenges life put upon us we once in while have to stop and ask ourselves whether or not the decisions we’ve made in life were right or wrong and wonder how life would have been if we had acted differently. At some point in life we all have to make such sentimental self-realization. In the short story “A Journey” by Colm
Premium Short story Son Turn LP
Vail Resorts Sustainability Analysis [pic] Business 4630: Creating Sustainable Enterprises May XX‚ 2009 BY: Contents Introduction 1 Social Responsibility and Sustainable Development 1 Opportunity and Risk 2 Measureing Value 2 Strategy and Execution 2 Measuring Results 2 Conclusion 2 Introduction This paper aims to evaluate the sustainability of Vail Resorts™ (Vail) and its role as a socially responsible corporation. The paper will … Social Responsibility
Premium Sustainability Social responsibility Natural environment
More than anything‚ journeys are about the process of learning about yourself and others. Do you agree? I agree that journeys are how you learn who you are. As inner journeys are what help form the person you become through the challenges you face in life. In “The Turning” by Tim Winton and “Looking for Alibrandi” by Melina Marchetta‚ both of these texts have the relation of journeys and self discovery with the events that happen which effects how their life pans out. With all the pressures of school
Premium Melina Marchetta Life Suicide