The Zappos Way of Managing How Tony Hsieh uses relentless innovation‚ stellar customer service‚ and a staff of believers to make Zappos.com an e-commerce juggernaut -- and one of the most blissed-out businesses in America. By Max Chafkin | May 1‚ 2009 "What would make you happier in your life?" Tony Hsieh asks me this question as we sit at a booth with half a dozen young people in one of those absurdly lavish lounges that can be found only in Las Vegas. It’s called Lavo‚ setting of recent
Premium Tony Hsieh Customer service
REPORT ON CAPESIZE PURCHASE FOR OCEAN CARRIERS Introduction The purpose of this report is to evaluate whether Ocean Carriers Inc. should immediately commission a new capesize carrier that would cost $39 million‚ and would be completed two years hence‚ in order to finalize a lease of the ship for a three-year period with a potential charterer in very good faith. The contrasting tax regulations between the two countries where the company locates its office‚ and the different cost-benefit circumstances
Premium Net present value
Introduction The role of tacit and explicit knowledge in the workplace Elizabeth A. Smith The author Elizabeth A. Smith is Vice President of Summit Resources‚ Inc.‚ Houston‚ Texas‚ USA‚ and Adjunct Professor in Administrative Sciences‚ School of Business and Public Administration at the University of Houston Clear Lake. Keywords Knowledge workers‚ Information resources management‚ Motivation Abstract Knowledge plays a key role in the information revolution. Major challenges are
Premium Knowledge management Knowledge
“The acidification of the ocean today is bigger and faster than anything geologists can find in the fossil record over the past 65 million years” (Carl Zimmer). This is just an illustration regarding the tales of environmental degradation from carbon dioxide pollution in the ocean. The phenomenon of ocean acidification is imperative to understand; the reduction of essential pH levels over a protracted period of time is extremely harmful. In other words‚ ocean acidification can be measured by pH units
Premium Carbon dioxide PH Ocean
changes and continuities in commerce in the Indian Ocean region from 650 c.e. to 1750 c.e. THESIS: In the period between 650 C.E. and 1750 C.E.‚ the Indian Ocean region endured both change and continuity. CHANGES: Who dominated the trade‚ use to be used mostly by Indians and the Chinese but by 1750 Europe dominated most of all commerce.tfrtftgfygdfgrffffffffzzzzzgdfr1. Analyze the changes and continuities in commerce in the Indian Ocean region from 650 c.e. to 1750 c.e. THESIS:
Premium Indian Ocean Atlantic Ocean India
(a) Statement of Problem. Ocean Carriers is evaluating a proposed three year lease of a ship. Currently‚ no ships in Ocean Carrier’s fleet meet the requirements of the customer. Since the new ship requires an investment of $39 million‚ Mary Linn‚ the Vice President of Finance for Ocean Carriers‚ needs to evaluate the proposal’s NPV and determine whether or not to accept the proposal by considering expected cash flows‚ tax implications‚ and future market conditions. (b) Statement
Premium Supply and demand
A Study of Learning Strategies in L2 Acquisition 【Abstract】With the concept of autonomy being part of the mainstream of research and practice within the field of language education‚ the study of learning strategies in L2 acquisition has drawn much attention. This paper discusses the issues covering the fundamental aspect: identification and classification of learning strategy. The problems are reviewed concerning the definition and classification of learning strategies and then the paper tentatively
Premium Second language acquisition Learning Psychology
Ocean Carrier Case Study Summary In order to accept the recently submitted leasing contract proposal‚ Ocean Carriers would have to purchase a new ship. The purchasing of a new ship is a considerable investment. We have analyzed whether or not Ocean Carriers should make this investment using Free Cash Flow and Net Present Value (NPV) analysis. Given the details of the contract‚ the forecasted daily time charter rates‚ and the costs data; we have concluded that Ocean Carriers should not accept
Premium Net present value Cash flow Depreciation
------------------------------------------------- Frank Ocean Christopher Francis Ocean (born Christopher Breaux; October 28‚ 1987)‚ better known by his stage name Frank Ocean‚ is an American singer-songwriter from New Orleans‚ Louisiana. Ocean’s early career was as a ghostwriter for artists such as Brandy‚ Justin Bieber‚ and John Legend. In 2010‚ he became a member of alternative hip hop collective OFWGKTA‚ and his debut mixtape‚ Nostalgia‚ Ultra‚ was released the following year to critical acclaim
Premium Hip hop music Kanye West Hip hop
negotiation strategy were the 14 years managerial experience‚ J.B. Harris’ recent accident and the one-week suspension fear. Following are the negotiation strategies I developed for Pat according to my natural preferences and the knowledge that Pat Taylor was the informal leader‚ with over 20 years’ experience and talks a lot about his grandchildren. I planned to use influence tactics like Rationality using logic behind safety glasses being safer‚ Coalition building using the point of the company being
Premium Negotiation Management Strategy