Airline Crisis Communication Airline crisis communication is very important in saving the reputation of an airline company. The purpose of this presentation is to evaluate the reason why some airline loss their reputations and then make successful strategies in an airline crisis communication In this presentation‚ the definition of airline crisis communication will be given from two aspects‚ the aspect of practical way and the knowledge of the scholars. Then an example of an unsuccessful case
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Identify Current Strategy Southwest Airlines Co. is a major domestic air carrier that is "the world ’s only short-haul‚ high-frequency‚ low-fare‚ point-to-point carrier" according to the President and CEO Herb Kelleher. Southwest has always been able to quickly seize any strategic opportunities whenever they arise. Southwest is the only company to ever hold the Triple Crown for annual performance. Some of the key factors that contribute to Southwest ’s success are its conservative growth pattern
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the international business environments Harley faces are complex and varies due to cultural and regional needs of the diverse markets it competes in. This is shown by the differences of the sales mix in U.S. and Europe as revealed in exhibit 1 of the case. For example‚ in 2006‚ custom models accounted for 47.4% in U.S.‚ whereas it accounted for 13.4% in Europe. In the U.S.‚ other sales of models based on different criteria such as performance‚ touring‚ and standard accounted for 15.1%‚ 35.5%‚ and 2
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1 CAPACITY UTILIZATION IN INDIAN AIRLINES Danish A. Hashim* Sir Ratan Tata Fellow Institute of Economic Growth Delhi. 110 007. INDIA. E-mail: danish_hashim@yahoo.com April 2003 Abstract The financial performance of the state -owned Indian Airlines has deteriorated since 1989- 90. The main reasons cited for the poor financial performance of Indian Airlines include: rising fuel prices‚ excess staff‚ serving uneconomic routes and increasing expenses on insurance. However‚ low capacity utilization
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Revenue source Premium Service On the basis of the normal plan‚ Membook offers users premium service with additional subscription fees‚ which is regarded as one of the main revenue resources. Users can subscript to the premium service on a monthly or yearly basis‚ which charges $9.99/month and $99/year respectively. Our premium version provides more available themes and stylish templates. In normal version‚ users can choose the three basic themes: People‚ Life‚ and Events‚ and templates under
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ONLINE TICKETING IN THE AIRLINE INDUSTRY: THE GLOBAL IMPACT Chiang-Nan Chao‚ St. John’s University‚ Jamaica‚ NY‚ USA Robert J. Mockler‚ St. John’s University‚ Jamaica‚ NY‚ USA Dorothy G. Dologite‚ Baruch College‚ New York‚ NY‚ USA ABSTRACT As consumers move away from the traditional approach of buying airline tickets in the past years‚ airlines are benefiting from cost reduction due to the rapid increase in paperless e-ticket sales and restrictive use of traditional travel agencies. However‚ when
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The National Center of Excellence Federal Aviation Administration For Aviation Operations Research 2nd National Airspace System Infrastructure Management Conference NAS Infrastructure in Transition June 13‚ 2006 University of California Washington Center Washington‚ DC 115 West Avenue • Jenkintown‚ PA 19046 • USA ℡ 215-884-7500 • 215-884-1385 richg@gra-inc.com Richard Golaszewski GRA‚ Incorporated Acknowledgement The following presentation includes work performed by a number of organizations
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Southwest Airlines - Company Motivation Profile Sam George Daher‚ BUS 6351 Business and Society Professor Fernando Garza Wednesday‚ May 2nd‚ 2006 Abstract Southwest Airlines is one of the most desired employers. The company ’s unique corporate culture has been established since Southwest Airlines first started. In addition‚ Southwest Airline ’s mission statement‚ organizational structure‚ and decision-making strategies are also important to Southwest ’s culture. Southwest Airline uses many
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Summary The Malaysia Airline System (MAS) reported a loss of over RM1.3 billion for the Financial Year 2005. It was unacceptable to many parties such as the stakeholders and the government especially the announcement was made at the same time as some of MAS regional competitors reported strong profits in the same year. The airlines was expected to cut up to 5‚000 jobs and spend a maximum of 850 million ringgit (US$236 million; euro198 million) in compensation packages as part its plan
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years technology gradually invade the different institutions like medicines and health‚ entertainment‚ transportation‚ communication‚ household chores‚ factories‚ businesses‚ corporation and education. The proposed system entitled “Network-Based Document Management System” will be used by all of the company’s employees to manage and secure their files. They will have their own username and password to access the system and the system administrator will be the head of the IT Department. Background
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