in: Preprints Volume I of the IX. International Working Seminar on Production Economics‚ Innsbruck/Igls/Austria‚ February 19-23 1996‚ pp. 313 -327 1 THE KANO MODEL: HOW TO DELIGHT YOUR CUSTOMERS Elmar Sauerwein ‚ Franz Bailom‚ Kurt Matzler‚ Hans H. Hinterhuber* Department of Management‚ University of Innsbruck Which products and services can be used to obtain a high level of customer satisfaction? Which product features have a more than proportional influence on satisfaction‚ and which attributes
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| | |Timberland’s Model of Corporate Social Responsibility | |July 20‚ 2011 | |
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Per Stephen Morse addictions can be broken down into two models. The medical model and the moral model‚ or moral failure. In general‚ the medical model of addiction puts forth that the cause of addiction has a biological‚ neurological‚ genetic or environmental cause‚ and that the resulting behaviors are a symptom of the disease‚ while the moral model ascribes that those behaviors are due to a moral failure. “Although no uncontroversial definition of addiction exists and “addiction” and “addict”
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treatment The three reasons why this field emerged are: Shift in causes of death in 1900’s and 2000’s Shortcomings of Biomedical model Rising healthcare costs 2. How is the bio-psycho-social model different from the biomedical model? Imagine that you were experiencing headaches‚ explain how your problem might be explained and treated by someone adhering to each model? The bio-psycho-social model
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Mathematical Models Contents Definition of Mathematical Model Types of Variables The Mathematical Modeling Cycle Classification of Models 2 Definitions of Mathematical Model Mathematical modeling is the process of creating a mathematical representation of some phenomenon in order to gain a better understanding of that phenomenon. It is a process that attempts to match observation with symbolic statement. A mathematical model uses mathematical language to describe a system. Building a model involves
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com/locate/lrp From Strategy to Business Models and onto Tactics Ramon Casadesus-Masanell and Joan Enric Ricart Strategy scholars have used the notion of the Business Model to refer to the ‘logic of the firm’ e how it operates and creates value for its stakeholders. On the surface‚ this notion appears to be similar to that of strategy. We present a conceptual framework to separate and relate the concepts of strategy and business model: a business model‚ we argue‚ is a reflection of the firm’s
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HR Centre of Excellence HR Models – lessons from best practice Initial desk research October 2009 Nick Holley © Henley Business School 2009 www.henley.reading.ac.uk Contents Introduction The classic HR model Over the last decade a classic model‚ based on the work of Dave Ulrich et al‚ has emerged that has three elements (recently he has added to the model but these three remain the core). We don’t need to go into detail but we will simply highlight these three key elements: business
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Regression Analysis and Forecasting Models A forecast is merely a prediction about the future values of data. However‚ most extrapolative model forecasts assume that the past is a proxy for the future. That is‚ the economic data for the 2012–2020 period will be driven by the same variables as was the case for the 2000–2011 period‚ or the 2007–2011 period. There are many traditional models for forecasting: exponential smoothing‚ regression‚ time series‚ and composite model forecasts‚ often involving
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"THE FISHBEIN MODEL" 1975‚ 1980 and Apple`s I-phone Attitude – How does a consumer develop and change attitude? When we buy products we weight the most important attributes. Psychologist Martin Fishbein states that the attitude toward an object is the sum of the consequences of that object weighted by the evaluation of those consequences In order to understand the consumer behavior the Ajzen and Fishbein´s theory of reasoned action (TRA) can be used. TRA was initially associated to voluntary
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violence call can be a life or death situation. They must be able to recognize when an abusive situation is happening even without physical evidence. In other cases the abuser will not answer the door if he see the officer at the door. In the 1980’s the response was very little to the domestic violence. If the police could get the abuser to stop abusing the spouse then that was it nothing happen the police would leave it at that‚ they wouldn’t do anything else ‚ saying job well done. Other cops
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