undertaken to train the leadership teams on developing the second-line‚ compensation and benefits‚ executive coaching‚ rewards and recognition programmes and interviewing & selection. Six Sigma deployment in FY-11 was focused on improving process capability & reliability issues as per the needs of individual manufacturing sites. A total of 85 projects were executed leading to financial benefit of Rs. 26 Crore for the year 2010-11. As a part of Six Sigma deployment process‚ 9 Reliance Certified Black
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What’s the Next Step for BMW? Though BMW has a fairly large market share in its class‚ the path for BMW has not always been smooth sailing. Their success is linked with factors such as creative marketing‚ consumer involvement‚ and product reinvigoration. BMW started out as a very prestigious brand‚ but shares eventually came stumbling down when Honda introduced the Acura at a lower price. Honda offered service‚ reliability‚ and quality and charged less. After this hard time‚ BMW took actions to reinvigorate
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Introduction: Improving the service quality was the main target of any service organization from the early stage and since now this improving work is going on. TSM is totally a new and successful system in the service sector for improving service quality. TSM is completely the mathematical based analysis system with several numbers of improving tools. The transparency of this system is high because of conversion every physical property to mathematics. TSM is a complete work of measuring service
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package for the R statistical environment allows to: • plot Shewhart quality control charts for continuous‚ attribute and count data; • plot Cusum and EWMA charts for continuous data; • draw operating characteristic curves; • perform process capability analyses; • draw Pareto charts and cause-and-effect diagrams. I started writing the package to provide the students in the class I teach a tool for learning the basic concepts of statistical quality control‚ at the introductory level of a book
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A project Report on “DMAIC App to improve Warehouse Operation” Undertaken At xxxxxxxxxxxxxxx Warehouse In fulfilment of Capstone Project of Post Graduate Diploma in Industrial Engineering (PGDIE) By Rajul Agarwal (103) Puneet Jain (107) PGDIE- 41 Under the guidance of Dr. K. Maddulety Professor NITIE‚ Mumbai National Institute of Industrial Engineering‚ Mumbai-400087 Acknowledgement “Too often we are so preoccupied with the destination‚ we forget the guiding
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1. Makadok (2001) emphasizes the distinction between capabilities and resources by defining capabilities as “a special type of resource‚ specifically an organizationally embedded non-transferable firm-specific resource whose purpose is to improve the productivity of the other resources possessed by the firm” [4](p389). “[R]esources are stocks of available factors that are owned or controlled by the organization‚ and capabilities are an organization’s capacity to deploy resources”:[3] p. 35. Essentially
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B - 38. When a process fails to satisfy a customer: a. it is quite often the customer’s fault. b. it is considered a defect c. it is time to reengineer the process. d. it is usually half the customer’s fault and half the company’s fault. D - 39. Consumers consider five aspects when defining quality. Which one of the following is least likely to be one of these aspects? a. Value b. Fitness for use c. Psychological impressions d. Individual development B - 40. Which of the following
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Unit 9- Outdoor and Adventurous Expeditions P1- Describe 4 Different Expeditions By: Hayley Hawkins Anna McNuf Aim: Cycle 11‚000 miles around 50 USA states along with to get kids and communities inspired on bikes and to raise awareness and funds for a chosen charity Year: July‚ 2013 Expedition: cycle 11‚000 miles through North America‚ taking in one beautiful Canadian province and all 50 states of the USA. Starting in Alaska and ending with Hawaii Goal: Cycle through 50 States Equipment-
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everyday job‚ so that quality management would be a part of that job. And last‚ is to record honest numbers. Insurance was becoming more ubiquitous and customers were having a hard time differentiating one firm from another. Of all their core capabilities‚ DAV’s customer service was seen as the best way of standing out of the insurance crowd. DAV management believed that customer service was a critical element in DAV strategy to maintain current
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major changes in order to eliminate the root causes of the changes. Statistical process control has found widespread application in the manufacturing of discrete parts industries for process improvement‚ process parameter estimation‚ and process capability determination. Engineering process control (EPC)‚ on the other hand‚ uses measurements to adjust the process inputs intended to bring the process outputs closer to targets. By using feedback/feedforward controllers for
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