Leontios Filotheou 36 Parthenonos Street‚ Apt 203 Strovolos 2021 Nicosia Cyprus +357 99 611079 Leontios.philotheou@cytanet.com.cy Paper presented at the 2007 POMS College of Service Operations ABSTRACT In this paper‚ the results of a study using an adapted version of Parasuraman et al’s (1988) SERVQUAL questionnaire‚ administered in three‚ 4* hotels in Cyprus to samples of both guests and hotel staff‚ will be presented. The aims of the survey were to identify shortcomings in the
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Ferdinand De Luna Prof. Suryoutomo AC505 Case Study II Managerial Finance Springfield Express is a luxury passenger carrier in Texas. All seats are first class‚ and the following data are available: Number of seats per passenger train car | 90 | Average load factor (percentage of seats filled) | 70% | Average full passenger fare | $160 | Average variable cost per passenger | $70 | Fixed operating cost per month | $3‚150‚000 | a. What is the break-even point in
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MME 3271 Engineering Management 1 Section 1 CASE STUDY 1: Decision Analysis Company Name: | Group Members: No. | Student Name | Matric No. | 1.Leader | | | 2. | | | 3. | | | 4. | | | 5. | | | Case Study report | Marks | * Part 1: Decision tree | | * Part 2: Recommendation if market research is not available | | * Part 3: Decision strategy | | * Part 4: Recommendation for market research | | * Part 5: Additional information | |
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History and strategic management of BMW Bayerische Motoren Werke AG (BMW) is a German manufacturer of passenger cars‚ motorcycles and engines‚ as well as a provider of financial services. The company was founded in 1916 under the name of Bayerische Flugzeugwerke AG (BFW) with the purpose of manufacturing airplanes‚ but later changed its business focus towards car production. BMW’s stock is listed on the Frankfurt Stock Exchange and has been included in the German blue chip stock market index DAX
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Closing Case: CH 9 When should Bunyan Lumber‚ harvest the forest? The cash flow will grow at the inflation rate of 3.7%. Utilizing the real cash flow formula (1+R) =v (1+R)(1+H) 1.10 = (1+R)(1.037) R= 6.08% The conservation funds are anticipated to grow slower than the inflation rate. The return for the conservation fund will be‚ (1+R) = (1+R) (1+H) 1.10 = (1+R) (1.032) R= 6.5% The cash flow from the thinning process is as follow‚ Cash flow from thinning = Acres thinned x cash
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BMW: The 7-Series Project (A) Submitted to Prof Ganesh N Prabhu (New Product Development) 12th July‚ 2011 Group 1F Abhishek Sonane‚ 1011297 Namrata Keshwala‚ 1011254 Nirmal Preethi G‚ 1011257 Pavan Kumar Uramandith‚ 1011337 Abstract The case elaborates on the different options considered by BMW regarding the manufacture of its prototype vehicles. Historically‚ BMW ’s prototypes were handcrafted by highly skilled artisans in the company ’s shop. A proposal had been made to alter the process
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Financial Analysis: A comparison between Daimler Group and BMW Group Abstract In this report‚ we calculate and compare the financial performance between Daimler Group and BMW Group in two financial years 2010-2011. The objective is to analyse the financial performance of both groups and identify our company’s position‚ thus suggesting the potential areas for improvement for our company. I) Introduction In this report‚ we analyse and compare the financial performance between BMW Group and
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Intro Paper Introduction Overview The Test of Professional Competence in Management Accounting comprises two component parts that must both be achieved in order to complete the test. Credits are used to ensure success‚ rather than marks. To pass the Test of Professional Competence in Management Accounting‚ students must achieve an aggregated minimum of 75 credits – comprising a minimum of 50 credits for Part A (maximum 50 credits) and a minimum of 25 credits for Part B (maximum 50 credits).
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Group Case Study Analysis Faculty members and student affairs professionals can benefit a great deal from performing case studies. Case study analysis helps provide the participants with many perspectives of the interactions between several aspects of a college campus. Case studies allow participants the opportunity to use the theories that have been discussed in coursework by applying them in a controlled‚ safe setting before attempting them in a real work setting (Stage & Hubbard‚ 2012). This paper
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studied from this program in a six month period during 1997. There were four phases to the program- assessment‚ orientation‚ rehabilitation‚ and maintenance. Participants had to successfully complete each phase before moving on to the next. In order to study the participants methodically‚ an initial interview was given about their history with domestic violence. Nine follow up research instruments were given after the interview. These measured things such as drug abuse‚ self-esteem‚ and PTSD. Results:
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