A lean process: • Is more efficient and economical • Is faster • Delivers satisfactory quality Six Sigma is a Quality Management Program that helps to improve a company’s profitability and customer satisfaction by reducing process and variation. Motorola
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business results. In the year 1980‚ Motorola started facing survival problems due fierce competition from Japanese companies. The CEO of Motorola - Bob Galvin was determined to overcome the competition. He challenged his organization to achieve a ten-fold improvement in performance over a period of five years. To achieve the same‚ strong emphasis was given to training of employees and also performing global benchmarking. Bill Smith was a veteran engineer in Motorola and he wrote a research paper on
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something. To expect change in innovation cannot be avoided in this changing and competitive world of business‚ changes will always be necessary to stay competitive. The three organizations I have chosen are Southwest Airlines‚ IBM Corporation and Motorola Company let see how innovation impacts these organizations. In 1971 an airline company named Southwest Airlines was born. The company stated with very little money but had some fame. Some of the advancement that made Southwest Airlines popular is
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bankruptcy‚ making it one of the 20 largest bankruptcies in U.S. history. What went wrong? How did Iridium shift from being a leading-edge technological marvel to a billion-dollar business blunder? Why did such a successful‚ and innovative‚ company as Motorola seemingly stumble to such a degree? This article attempts to answer these questions. The first part of the article describes the Iridium strategy and the major problems that arose in both its conception and implementation. The second part of the
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approach (MAIC) later became the road map for achieving six sigma quality. The MAIC was improved and became DMAIC. The Six Sigma Quality Program of Motorola in 1987 established Six Sigma as the required capability level to approach the standard of 3.4 DPMO.This standard was used in products‚ processes‚ services and administration. However‚ at Motorola‚ six sigma was only a discipline problem-solving
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Iridium and the Market for Satellite Phones Introduction: In August 1988 Motorola CEO Bob Galvin approved initial funding for a global satellite telephone system developed by Motorola’s Space and Technology Group. Two years later‚ in June 1990‚ Motorola formally announced the Iridium project in simultaneous press conferences in New York‚ London‚ Melbourne‚ and Beijing. Motorola was the lead investor in a separate corporate entity that managed the entire Iridium project. It took $5 billion in
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initiative to boost profitability‚ increase market share and improve customer satisfaction through statistical tools that can lead to breakthrough quantum gains in quality". Six Sigma was launched by Motorola in 1987. It was the result of a series of changes in the quality area
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probability of Iridium ’s success? Q1. In the case of Iridium several parties are to blame for the failure. They are: Dr. Edward Staiano the former CEO of Iridium was responsible for Iridium ’s development in a significant way. When he came from Motorola‚ the company offered him stock options besides his fixed salary to create a financial incentive. With the stock options he could only have made money personally if the project succeeded so he seemed to be blind for any negative development concerning
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Trends Towards Holistic Thinking In Management Trends towards holistic thinking in "QUALITY MANAGEMENT" (in Manufacturing Sector) Quality as a concept has been widely used for the improvement in the performance of organizations. In its initial stages it was applied only to the manufacturing sector‚ but subsequently it spread to the services and other sectors. Over the years the definition of quality has been revised from being applied only to products; subsequently quality initiatives have
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Abstract: In the early 1980’s and 1990’s‚ companies began to build upon the principles of Total quality management and developed their own unique quality systems. The most popular and well known of the systems is Six sigma that was developed by Motorola and successfully adopted by others such as allied signal ( now Honeywell) and most notably‚ General Electric. Six Sigma process is normally performed by a diverse team‚ who attack a quality/process problem by analyzing process variations or in statistical
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