The Body Shop Canada – Case Study Alexander Mutter-Taylor Jennifer Tinkess Kevin Vo Michael Ciminelli Peter Stojanov Business Policy – Ross Geddes Key Events / Case Synopsis The Body Shop Canada is a retail store that only sells proprietary products in prime retail locations either on main shopping arteries or in mall stores. Body Shop has positioned itself as a champion of social responsibility/activism and‚ in the 14 years since its funding‚ the store has grown from one to 450 stores worldwide
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The Body Shop Brand Audit 1325641 Contents 1. Brand Overview________________________________________________ 3 1.1 Brand History_________________________________________________ 3 1.2 Product Category ______________________________________________4 2. The Brand Owning Organisation___________________________________4 3. Brand Value Proposition_________________________________________ 5 4. Brand Communications Audit ____________________________________ 6 5. Product Category Audit
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opened the first The Body Shop on March 26‚ 1976 in Brighton‚ on the south coast of England. Anita simply wanted to create a livelihood for herself and her two daughters‚ while her husband‚ Gordon‚ was trekking across the Americas. Anita had no training or experience and my only business acumen was Gordon’s advice to take sales of $300 a week. Nobody talks of entrepreneurship as survival‚ but that ’s exactly what it is and what nurtures creative thinking. Running that first shop taught Anita business
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Verifier’s report Methodology - How the Social Audit was done Results - What was discovered About The Body Shop’s Values About The Body Shop’s Culture About The Body Shop’s Vision Employee perceptions Customer perceptions and characteristics Supplier perceptions Community stakeholder perceptions Doing business with The Body Shop About the effects of change on The Body Shop Future plans - What The Body Shop will do next 11 12 16 19 19 24 30 30 30 31 32 33 34 36 social audit social audit Verifier’s
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One of the factor they failed to attract Brazilian for their product was because of their technique or method in selling product. L’Oreal current method in selling product was selling in shops‚ hypermarket‚ pharmaceutical outlet and drugstore. Differ from the Brazilian culture which they preferred the direct selling method. As stated earlier‚ we knew that Brazilian women likes to experience the product personally approach by the direct seller. Mr. Jean Paul Agon‚ the chief executive officer insisted
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and ethical practices in the marketing of their goods and products. Below is the definition of ethics. Ethic: A principle of right of good conduct‚ or a body of such principle. In the coming pages two companies have been taken into consideration in regards to whether their behavior is ethical towards their stake holders. 1. The Body Shop ( A cosmetic products producer and retailer) 2. Green Mountain coffee roasters ( a coffee retail company). An August 1996 edition of
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philosophy and style? How important a contribution did she make to the creation of The Body Shop? How important is her role in its ongoing management? Anita Roddick’s Management Philosophy & Style 1. PHILOSOPHY The 4 basic management functions of Planning‚ Organizing‚ Leading & Controlling can be analyzed in detail for drawing a picture of Anita Roddick’s Management Philosophy for The Body Shop. 1. Planning * First major obstacle since she didn’t know anything about the
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natural disasters‚ disabilities‚ and HIV/AIDS. On 13 December 2005‚ the national pose reported that Roddick had decided to turn her back on the world of commerce and give away her fortune‚ worth some £51 million ($104 million). The Body Shop proved so successful that soon Roddick wanted to open a second store. When she was rejected for a $8‚000 loan from the bank‚ Roddick turned to a gas station owner named Ian McGlinn‚ who agreed to purchase half a share in the company. By the time
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th Clichy‚ October 30 ‚ 2013 at 6 p.m. Sales at September 30th‚ 2013 L’ORÉAL CONTINUES TO IMPROVE ITS WORLDWIDE POSITIONS Sales: 17.21 billion euros +6.0% at constant exchange rates +4.9% like-for-like +2.9% based on reported figures Dynamics maintained in the New Markets Solid growth in Western Europe North America impacted by market slowdown and inventory reduction in distribution Confidence in a further year of growth in sales‚ results and profitability
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Figaro. Together with friends‚ Juan opened the first Figaro coffee shop in 1993 before Starbucks and Seattle’s Best were introduced to the country. Figaro is now the second largest coffee shop chain in the country‚ grabbing 30% market share. It is‚ in fact often mistaken for a foreign brand. From its first store in Makati‚ Figaro now has more than 30 in the Metro Manila and an outlet in Hong Kong. Juan is now keen on settling up shops in Vietnam‚ Singapore and China. While growing the business‚ CEO
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