Task 1: Research different functional areas‚ provide definitions of each of these functions: * Customer Servise Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction – that is‚ the feeling that a product or service has met the customer expectation. Its importance varies by products‚ industry and customer; defective or broken merchandise can be exchanged
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Division-Classification Essay In our business and life experiences‚ we have come across many people. Some will hate us while others will adore us. The ones who hate can be referred to as enemies and the ones who show adoration will be called friends. In truth‚ there are three types of friends. They are the acquaintances he/she makes in school or employment‚ the friends he/she loses as one grows‚ and best friends who may stray‚ but never too far away. First of all‚ there are
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A mobile phone (also known as a cellular phone‚ cell phone and a hand phone) is a device that can make and receive telephone calls over a radio link while moving around a wide geographic area. It does so by connecting to a cellular network provided by a mobile phone operator‚ allowing access to the public telephone network. By contrast‚ a cordless telephone is used only within the short range of a single‚ private base station. In addition to telephony‚ modern mobile phones also support a wide variety
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literature presents competing theoretical viewpoints about the factors that may potentially be influential in determining the outcome of cross-border Mergers and Acquisitions and therefore this study aims to summarize empirical findings to reach a conjoint result. This done through consideration of factors at structural level and organizational level‚ ensuring the success of cross-border M&As. The most important factor considered is the organizational culture and national level differences at the structural
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MOBILE WALLET Abhinav Sultania B.E. SEM VIII Depart ment of co mputer engineering Bharati Vidyapeeth College of Engineering‚ pune abhinavsultania@hotmail.co m Abstract Mobile wallet system is an innovative and at any point of time. One of the significant application of mobile applications is transforming the mobile phone into a mobile wallet with digital cash that supports both as real cash and security [1]. It is a type of mob ile payment technology in which instead of paying with cash
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The entire digital marketing world is quickly converging on mobile as a favorite shopping partner. Thanks to the increasing purchases and usage of smartphones‚ approximately 50% of adults aged 18-64 in the U.S. are mobile shopping. With all of these technologically advanced phones in pockets and purses‚ the way people shop is changing. Mobile shopping is not one activity - Mobile-shopping behaviors include using one’s phone to facilitate any part of the shopping experience -- from comparing products
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Division of labor in a Household The division of labor in the household hold depends on the environment. Society creates gender ideology that affects the roles women and men take on in the household. In The Second Shift by Arlie Russell‚ she states three different ideologies of gender. There is the traditional‚ transitional and egalitarian ideology that determines what sphere men and women want to identify with‚ home sphere or work sphere. However‚ it depends what kind on the time period and society
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mobile computing MOBILE COMPUTING UNIT - I Introduction to Mobile Communications and Computing : Mobile Computing (MC) : Introduction to MC‚ novel applications‚ limitations‚ and architecture. GSM : Mobile services‚ System architecture‚ Radio interface‚ Protocols‚ Localization and calling‚ Handover‚ Security‚ and New data services. UNIT - II (Wireless) Medium Access Control : Motivation for a specialized MAC (Hidden and exposed terminals‚ Near and far terminals)‚ SDMA‚ FDMA‚ TDMA‚ CDMA. UNIT
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Must we use mobile phones all the time? In this century‚ there are lots of people using mobile phones‚ from the young to the old‚ from the have to the have-not. Mobile phones can have positive effects if we use it well. But there are many people who misuse them‚ especially students. Most of them can never separate from their mobile phones. In fact‚ using mobile phones all the time can make us procrastinate doing things like eating and praying‚ forget to study‚ and even suffer from cancer. The
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An Analysis of the Kenyan Mobile Phone Market Author :Kevin Singh CONTENTS QUESTION1: ANALYSIS OF THE KENYAN MOBILE PHONE MARKET 3 1.1COMPETITION 3 1.2 TECHNOLOGY 4 1.3 FOREIGN TRADE POLICY 5 1.4 ECONOMY 7 QUESTION 2: SUCCESS OF SAFARICOM AND LESSONS FOR OTHER FOREIGN MOBILE PHONE CARTELS AND VENDORS 8 2.1PEOPLE 8 2.2 PRODUCTS 9 2.3 CUSTOMER SERVICE 9 2.4 CONTINUOUS IMPROVEMENT 9 2.5 SOCIAL INVESTMENT 9 2.6 CONCLUSION 10 QUESTION 3 11 3.1 THE LIKELIHOOD OF SAFARICOM LOSING
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