METROPOLITAN SOUTH INSTITUTE OF TAFE SITXCOM003A: Deal with conflict situations ASSIGNMENT Student name: Student number: ❖ Question1: Outline a 6 point Complaint handling strategy for a 100 seat upmarket restaurant. Explain each strategy in detail. SOLUTION: With an upmarket restaurant‚ we need to offer a very high standard in customer service. When running a business‚ complaint can not be avoidable as it can happen at any time. Therefore‚ we need to have an appropriate
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Monetary Policy and the Financial Crisis of 2007-2008 Stephen G. Cecchetti* Revised 3 April 2008 *This essay was written while the author was the Barbara and Richard M. Rosenberg Professor of Global Finance‚ Brandeis International Business School; and a Research Associate‚ National Bureau of Economic Research. Note that as this draft was written‚ events were continuing to unfold. Hopefully‚ what I have written in February and March 2008 remains accurate. Among the vast number of people I spoke
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The Taste of Melon B O R D E N Focus Your Learning Reading this story will help you: ■ relate your own experience to the story theme ■ analyse story structure ■ identify changes in the narrator’s perspective ■ interpret characters’ motives 130 Look Closely D E A L When I think of the summer I was sixteen‚ a lot of things some crowding in to be thought about. We had moved just the year before‚ and sixteen is still young enough that the bunch makes a difference. I had a bunch
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A to Z of Limited Liability Partnership A. INTRODUCTION The concept of Limited Liability Partnership (LLP) in India is viewed as an alternative corporate business vehicle that provides the benefits of limited liability and also allows its members the flexibility of organizing their internal structure as a partnership based on a mutually arrived agreement. The revised Bill received the assent of the President of India on 7‚ January 2009. LLP is a body corporate formed and incorporated under
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Dealing with Parkinson Diseas SOC313: Social Implications of Medical Issues Mary Dreibelbis April 8. 2013 Dealing with Parkinson’s disease There are approximately 1‚000‚000 people today‚ living with Parkinson’s. Dealing with Parkinson’s disease can be very life changing for individuals living with the disease and to their family members. Parkinson’s disease affects the central nervous system that leads to progressive deterioration of a person motor function. There is no known cause
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Have you already fallen in love with the fun‚ sultry exhilaration of a Zumba workout? Millions of fitness enthusiasts get their groove on in a Zumba class each week‚ and if you enjoy burning calories and learning new dance moves and rhythms at the same time‚ but you’re looking for something new‚ look no further! Zumba toning gives you the music and fun you crave‚ but adds elements to sculpt and tone your body like never before. Whether you’re in NYC‚ Chicago‚ San Francisco‚ Seattle‚ Atlanta‚
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section on the blast and bust disaster is entitled "The Madness". In this way‚ the 2008 money related emergency has prompted couple of arraignments. The commission had questioned more then 700 witnesses to get the final report and concluded that there were potential rules broken by the responsible authorities. The crisis was really taking shape over the years‚ it was the breakdown of the real estate that set off the 2008 breakdown. Trillions of dollars in hazardous‚ sub-prime home loans had been installed
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How to Deal with Difficult People at Work Interpersonal relationships can influence consistently the effectiveness of work and well-being of employees as well as their psychological state. However‚ often the problem of the formation of positive interpersonal relationships arises‚ especially when there are some difficult people within an organization‚ who ignore interests and needs of other employees. In fact‚ it is possible to find such difficult people practically in any organization. Many employs
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CrIsaac Mendez 951218667 The 2008 US Financial Crisis & The Aftermath The Core Driver of the Crisis : Asset Backed Securities Banks make money through giving out loans to consumers. Home loans are one of the most common type of loan a bank provides customers and its very profitable. However‚ banks needed a form of collateral when it lends individuals a large sum of money to purchase a home. So if a borrower were to default on their loan‚ the bank can cover the lost by gaining possession
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to implement change (Holt‚ Self‚ Thal & Lo 2002). Many authors concur that the prime task of leaders is to bring about change and that leadership and change management are indeed inextricably linked (Burnes 2003‚ Stoker 2006‚ Maurer 2008). Robinson and Harvey (2008) maintain that the acceleration of globalisation has resulted in a tumultuous state of change as organisations struggle to adapt to new models of leadership. Consequently‚ few would dispute that with such increasing globalisation‚ deregulation
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