METROPOLITAN SOUTH INSTITUTE OF TAFE SITXCOM003A: Deal with conflict situations ASSIGNMENT Student name: Student number: ❖ Question1: Outline a 6 point Complaint handling strategy for a 100 seat upmarket restaurant. Explain each strategy in detail. SOLUTION: With an upmarket restaurant‚ we need to offer a very high standard in customer service. When running a business‚ complaint can not be avoidable as it can happen at any time. Therefore‚ we need to have an appropriate
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has introduced us about organisational cultures as categorized into four major type that are the power culture‚ the role culture‚ the task culture‚ and the person or support. Handy’s research helps understand why a person being more comfortable in some organisations than a different one. Although Handy chooses to talk about culture‚ he showed the structured connected with his culture types. Another model of culture introduced by Deal and Kennedy’s (1982)‚ This invention are based on two proportions
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Circumplex Model of Family and Marriage has been used and has been affective in the treatment process when helping dysfunctional families. The Circumplex Model of Marriage and Family Therapy developed by David Olson and other colleagues provides a road map in understanding the marriage and family experience. Circumplex Model of Marriage and Family As previously mentioned‚ the Circumplex model of Marriage and Family Therapy was developed by David Olson and several of his colleagues. This model focuses
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Golden Gate Park Conservatory of Flowers The Conservatory of Flowers is the oldest surviving structure in San Francisco‚ California’s Golden Gate Park‚ and the oldest municipal wood and glass Victorian greenhouse in the U.S. William Hammond Hall‚ planner of Golden Gate Park‚ included the idea of a conservatory in his original concept for the design of the park. The elaborate building is 73 meters (240 feet) long and has a central dome that rises nearly 18 meters (60 feet) high. It was partially destroyed
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Recovery Model in Marriage and Family Therapy The recovery model have created a wide spared international movement within the healthcare ranks‚ bringing its identity into a clearer focus through the lens of government funded agencies‚ health care communities‚ as well as other interested parties and groups in how they view mental illness and it’s diagnosis (Gehart‚ 2014). The recovery model ambition is to establish the tools and resources to restore a healthy and manageable way of living creating
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History Welcome to Four Seasons Tanning‚ the quintessential consultant for today’s salon owner. From the hottest new arrivals in lotions‚ to the most advanced tanning beds on the market‚ Four Seasons gives you everything you need to run a successful salon‚ and for those thinking of opening a salon. Four Seasons Sales and Service is the one source solution. Saving time and stress by putting decades of experience to work to help your salon profit. Four Seasons Sales and Service is a professional
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The Four Horsemen of the (relationship) Apocalypse emphasizes the problems couple faces while in a relationship. Usually when one of the four behaviors exist within a relationship‚ it would usually end up with break ups or divorce. Understanding the four behaviors can help couple become more aware of their behaviors and further improve the health of the relationship. The Four Horsemen of the (relationship) Apocalypse are criticism‚ contempt‚ stonewalling‚ defensiveness. Criticism occurs when both
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Theory of Four Temperaments This article is about the modern psychological theory of temperament that is popularly called the ‘Four Temperaments’ .This theory finds its origin from the ‘Four Humours’ in Greco-Romanian medicine and was systemized and developed into a medical theory by the Greek physician Hippocrates. The Four Temperament types: SANGUINE: The Sanguine temperament personality is fairly extroverted. People of a sanguine temperament tend to enjoy social gatherings and making
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construct a BCG model for a company having multiple business org. and discuss the following strategies with example: 1) Market penetration 2) Market development 3) Product development 4) diversification ii : discuss related diversification and unrelated diversification. Here we construct BCG model for Unilever brand. Company’s mission: “we meet everyday needs for nutrition‚hygine and personal care with brands that help people feel good‚look good and get more out of life.” What is BCG model? The BCG
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Running head: The Four Functions of Management The Four Functions of Management Anita Miller University of Phoenix Abstract The four functions of management are planning‚ organizing‚ leading and controlling. These functions are essential in building strong organizations and strong effective teams. Planning‚ organizing‚ leading and controlling are the functions of management. These activates must be performed by all managers regardless of their level or title. The four skills are used
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