commanding me to go back to my own counter with his fingers pointing at me. Days later‚ I approached him to confirm if I’m allowed to go to the next counter and he replied‚ no. So I told him if this is so‚ please write the bills for the next counter’s customer so I would not break your Isetan’s rules. Immediately‚ he raised his voice at me and accused me of scolding him and insisted that I go see his senior. I was told that by meeting his senior I would be able to clarify myself by writing a report about
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I am writing to inform you of my dissatisfaction with your product quality and the follow up action of the product replacement refer to the order no. S02195 delivered on 2 May 2013. Refer to the previous mail sent on 3 May 2013‚ I pointed out the defect on the goods with the photos and requested a physical checking by your team. After dealing with your colleague Calvin Choi‚ he tried to suggest the ideas and we tried to reduce the relevant redo parts since the workers already installed all the
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I ordered a giant teddy bear from your company and the bear has not arrived on time. I have been ordering giant teddy bears from your company for over four years and never had a problem with shipping. I could have traveled down the road to Sam’s Club and bought a much cheaper giant teddy bear instead of selecting one off of your website. Your company’s failure to deliver the giant teddy bear to be sent to my niece before December 24‚ 2011 is extremely important because my niece has cancer and this
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Flat 303 Lucky Mansions 856 Cheung Sha Wan Road Cheung Sha Wan Kowloon 28 December 2012 The Administrative Officer Exhibition Services Exhibitions International 33 Kadoorie Avenue Kowloon Dear Sir/Madam I attended your exhibition Sound Systems 2012 at the Fortune Hotel from 19 - 21 December and found it informative and interesting. Unfortunately‚ my enjoyment of the event was spoiled by a number of organisational problems. I explain each of the problems below. Firstly‚ I had
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Rhetoric: Creating community through public speaking Example of a student speech Introduce yourself Good morning elders‚ lecturers‚ and fellow students. My name is … …. I come from a small and rural town in North Queensland called Ayr and belong to the Birri-Gubba tribe which inhabit that area. This is my first year at Batchelor and I am currently studying primary education. Before I begin my speech I would like to respect‚ thank and acknowledge the traditional owners of the land upon which we
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Yimin Zhang 125 Hollington Cres. Toronto‚ ON L5K1E5 January 7th‚ 2013 Mr. Harold Holmes Agent Happy Holidays Travel Agency 65 Main St. Hartford‚CT 00718 Dear Mr. Holmes‚ I would first like to thank you for organizing our recent trip to China on behalf of my entire family. We thoroughly enjoyed traveling around China and the activities you suggested were perfect for us. I do however feel the need to bring one unfortunate instance to your attention. The hotel you booked for us in Beijing
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Dear Sir/ Madam I am writing to you in order to complain about your package holidays in Greece where I have been last two weeks. On 25 August 2011 from your company I bought a two – week holiday in Greece. Unfortunately‚ your package holiday was unfaithful and misleading. I am disappointed because everything that was said in your brochure was a lay. When I arrived to Greece I found an overflowing resort with a lot of tourists instead of peaceful island where I had to relax. Moreover‚ in PTC’s
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Phileashia c Yellock 102 Myrtle Grove Rd. New Bern‚ Nc 28562 00711800 Student id 21221829 August 2‚2013 Mr. John Smith Hotel Manager Springhill suites 300 Hotel Dr Myrtle beach‚ Sc 29578 Dear Mr. Smith‚ I am writing to you about an error in the bill I paid for my 2 night stay at your Springhill suites in Myrtle beach on the dates of July 29 an July 30. I was overcharged because the amount I was billed is different from the media advertisement: I made the reservation
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2000 Rock Street Seattle‚ Washington‚ 98036 June 28‚ 2012 Charles Priest The Pecfect Wedding‚ Inc. 500 Gray Street Seattle‚ Washington‚ 32032 Dear Charles‚ I was lucky enough to receive the order from you on Tuesday‚ June 26 since I had to leave the country that noon; however‚ there are few concerns regarding to this order that I would like to address. As appears in our email forum‚ the order was agreed to be delivered by Thursday‚ June 21. There were hesitations from you about
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A) What was the most likely cause (i.e. breakdown) of the issue? B) What should have happened to keep the issue from escalating to a complaint email [how should it have been addressed in-store]? C) What steps could you‚ as a Leader‚ take to prevent the issue from recurring? D) What you would say/write to the customer to address his/her concerns 1. 5201: A) A chicken bone was found in a vegetarian pizza. This was most likely caused by someone in the kitchen being negligent
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