Nike’s product personality can affect the customer buying decisions and how will it links to the customer self-image. Besides that‚ a research of the target market segment and consumer analysis which states the criteria‚ profitability and changing customer environment of Nike would also be included in this assignment. Lastly‚ we would study about how psychographics and lifestyles and affect Nike’s product usage. Introduction We have decided to use Nike as our research company in this assignment as
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your name‚ the course title and the Unit and Assessment number. Please note that this Assessment document has 12 pages and is made up of 5 Sections. Name:Jan Doherty Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation
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Providing customer service Since our restaurant can exists only because of customers‚ and in particular repeat customers who voluntarily choose to return here and spend their money and time to our food‚ beverage and service. Without our customer we don’t have a restaurant‚ they are the only reason we are here. As a result‚ taking care of our customers is our highest priority‚ in fact a privilege‚ never an interruption. At our restaurant the customer always comes first. b. Dealing with customer complaints
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the needs of customers? There are many needs of customers‚ everywhere you go and anything you do customers are needed – It varies from internal and external customers. Some of the major customer services are restaurants‚ retail stores‚ and manufacture companies. Many of these companies or stores need to understand the customers to be successful. Customer services in restaurants need to stress to the importance of keeping customers. For example‚ in the article‚ “Poor Customer Service: More
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Detailed explanation of the principles of customer service Principles of good customer service is very important to give excellent customer service and to make the customer want to return the importance of customer service is to ensure the needs and wants of customers are met by the organisation‚ meeting customer expectations and ensuring satisfaction. Customer service aims to provide support and the best experience to a customer through actions that are taken by the seller. This includes actions
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reading this book the thought of someone going hungry did not quite cross my mind. I guess I do not think about things like this because I have not experience anything like this before. Although‚ I see things on social media and on television it still does not hit me that much. Just thinking of people who are starving makes me wonder what are they going to do to survive. To think of someone going hungry is sad enough and sometime can be emotional. Its emotional because I see people starving and doing
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Title A study of marketing strategy of shopping centre for customer retention in Hong Kong Author(s) Chu‚ Ka-wai; g1Vag Citation Issue Date 2009 URL http://hdl.handle.net/10722/128605 Rights The author retains all proprietary rights‚ (such as patent rights) and the right to use in future works. A STUDY OF MARKETING STRATEGY OF SHOPPING CENTRE FOR CUSTOMER RETENTION IN HONG KONG by CHU KA WAI DISSERTATION Submitted in partial fulfillment of the requirements
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Chapter 1 Exercises 1. What is data mining? In your answer‚ address the following: Data mining refers to the process or method that extracts or \mines" interesting knowledge or patterns from large amounts of data. (a) Is it another hype? Data mining is not another hype. Instead‚ the need for data mining has arisen due to the wide availability of huge amounts of data and the imminent need for turning such data into useful information and knowledge. Thus‚ data mining can be viewed as the result of
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telling on someone acceptable: always‚ sometimes or never? It is sometimes acceptable because it can protect others. Not telling on others could hurt others or even you. There are several reason why it is ok to tell on someone. One reason it is ok to tell on someone is because it could protect others. Campus violence is a growing problem in America. In why its ok to rat on other students Warren Goldstein said "To start‚ we need to confront the problem that nearly all our students‚ like our children
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November 8‚ 2013 Big Data Big Data‚ an inspirational novel about the collection and processing of massive amounts of data was eye-opening and encouraging. This collection of data over a long period of time has been processed and used towards many different aspects throughout the world. Dilemmas such as tracking the H1N1 virus‚ to buying the most inexpensive plane tickets‚ all the way to predicting dangerous manholes explosions have all been processed and tabulated for our own benefit with the
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