the intent of obtaining an advantage in submitting an assignment or other work Declaration I certify that the attached work is entirely my own (or where submitted to meet the requirements of an approved group assignment is the work of the group)‚ except where work quoted or paraphrased is acknowledged in the text. I also certify that it has not been submitted for assessment in any other unit or course. I agree that Deakin University may make and retain copies of this work for the purposes of marking
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IT to establish a centralized customer service department to accept customer requests for maintenance during non-prime-time hours‚ for which Otis was earlier using a commercial answering service. Customers assessed the quality of the service offering based on Otis’ responsiveness to their calls‚ which also affected their perception of the Otis brand. The quality of the answering services was inconsistent and also they had no direct stake in responding to the customers’ requests as fast as possible
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Be a Smart Customer According to an article which was published in USA Today in 2010‚ it reports that the United States is one of the fattest nations in the world and about two-thirds of people are overweight or obese. As we all know‚ consuming too much high-fat food is a cause of why people are obesity; fast food is one kind of it. Since some people believe that fast food restaurants sell high-fat food causes them obese‚ they choose to sue fast food restaurants instead of changing their dietary
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very sad to be saying goodbye to Mr. Farid who is moving to a multinational company. I just want to say a few words to express the company’s appreciation for the time Mr. Boss has spent with us. As you know‚ today is the last day working for Mr. Farid at our company‚ Salam Maju. We have worked together for over 16 years‚ years where you gave me so many opportunities‚ advice‚ and helped me develop in my career. I wanted to let you know how much I’ve enjoyed working under you over the past 16 years
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AM ET 2 Comments . CIO - So this article may come as something of a surprise‚ as I’m going to be beating the drums about social CRM again‚ this time for the service and support organization. Why? Social networks give you the quickest access to customers where they already are. Almost anybody you want to do business with is somewhere on Facebook or LinkedIn or product-review networks‚ at least in the United States. More importantly‚ these networks are the cauldron that brews the buzz about your
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I am a person who sincerely believes in Elton Mayo’s Human Resource approach to management.Acoording to him the key assets of an organization are it’s employees. Hence I personally believe that one of the most important quality that boss should possess should be to guarantee employee satisfaction. An organization is as good as it’s employees.Hence the supervisor should have the knack of selecting the best possible employees.He should be able to identify talent when he sees it.He should create
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Structure and Working Principle of Planetary Mixer Beton：Henan Daswell Machinery Co.‚ Ltd‚is a professional manufacturer and trader specializing in the research‚ development and production of construction machinery for nearly 30 years. Our main products are as follows:concrete mixer‚concrete mixing plant‚We will provide you with the best product and service. 1. Transmission System: Transmission device adopts hard gear reducer. Reducer passes power to the mixing arms，forcing them to do a double motion
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quality integrated management in small and medium size enterprises’’‚ International Journal of Quality & Reliability Kanji‚ G.K. (1996)‚ ``Implementation and pitfalls of total quality management’’‚ Total Quality Management‚ Vol Lee‚ G.L. and Oakes‚ I. (1995)‚ ``The `pros’ and `cons’ of total quality management for small firms in manufacturing: some experiences down the supply chain’’‚ Total Quality Management‚ Longenecker‚ C.O. and Scazzero‚ J.A. (1993)‚ ``Total quality management from theory to
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But a true meaning of friendship is totally different. A true friend is someone who is able to lend a hand when you’re in need. He is always there for you and has an open heart to listen to your problems. He deeply cares for you and is looking for your wellbeing He is honest to you and is able to stop you from making mistakes. There are so many other characteristics of a good friend but the most important characteristics that I look in friendship are a person’s willingness to help‚ a good listener
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Interpreting your data is a process that involves answering a series of questions about the research. We suggest the following steps: 1) Review and interpret the data "in-house" to develop preliminary findings‚ conclusions‚ and recommendations. 2) Review the data and your interpretation of it with an advisory group or technical committee. This group should involve local‚ regional‚ and state resource people who are familiar with monitoring and with your product. They can verify‚ add to‚ or
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