��������������������������� ������������������� INSPIRES EQUALITY ��������������������������������������������� �������������������������������������� Good Practice Guide Equal Opportunities Company Warsaw 2007 �is publication has been prepared as part of the Gender Index Project‚ financed in part by the European Social Fund – EQUAL Community Initiative Programme. �e opinions presented do not necessarily reflect the official position of the United Nations‚ any countries currently
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CALL CENTRE MANAGEMENT SYSTEM Vision Version <6.0> ABSTRACT: A Call center is an area where several customer service representative (CSR) agents are located to man a bank of telephones and computer terminals. These agents are specially trained on telephone etiquette‚ the type of customer queries‚ that may arise and on how to respond to these queries in a quick and efficient manner. A Call center can also equipped with an automatic call handling system like an Interactive Voice Response
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SUSEE I.SYS PVT LTD ROLES AND RESPONSIBLITIES Roles and responsibilities of employees in BPO Manoj Mathew * What is MANAGEMENT Management is the process of designing and maintaining an environment in which individuals‚ working together in groups‚ efficiently accomplish selected aims * Characteristics of Management * Goal Oriented : It coordinates the efforts of workers to achieve the goal of the organization * Result through others : The Manager cannot do everything
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10/13/12 Problem Statement for BPO(new) Upload poorna23 View Public Profile My DocumentsMy CollectionsMy Reading FeedMy Stats MessagesNotificationsAccount | SettingsHelp Log Out Search books‚ presentations‚ business‚ academics... Search Explore Documents Books - FictionBooks - Non-fictionHealth & MedicineBrochures/CatalogsGovernment DocsHow-To Guides/ManualsMagazines/NewspapersRecipes/MenusSchool Work+ all categories RecentFeatured People AuthorsStudentsResearchersPublishersGovernment &
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Prime Minister Lee Kuan Yew laid a foundation that circled around the importance of education‚ strong work-ethic and discipline. This focus was highlighted in three main pillars of efficient government‚ economic stability and a strong workforce in this case. Efficient Government – Having an efficient government not only made Singapore attractive to foreign investments but it also ensured Singapore was adaptable and able to build the infrastructure and institutions required for a healthy economy. The
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Domestic BPO Market Advance Program in Strategic Management Project on Effective Strategies in Domestic BPO Market Project Team Members Mohammad Mohsin Chakradhar Nalam Hemant Kewalya Mohd Anwar Pasha APSM Batch 03 -1- @2010 Indian Institute of Management Calcutta APSM Project – Effective Strategies in Domestic BPO Market Table of Contents 1. 2. ABOUT THE STUDY ------------------------------------------------------------------------------------------------3 DOMESTIC BPO MARKET
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Goodwill for Impairment CLAUDIA Inc. has an internally generated goodwill and did not amortize or tested for impairment. They cannot amortize because measuring the components are complex and associating the costs incurred with future benefits are too difficult. Goodwill cannot generate cash flows independently and is made as a combination with other assets making up a business; it needs to be assigned to a reporting unit or cash-generating unit in order to test for impairment. Under ASPE‚ the impairment
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Study on the Competitiveness of the European Steel Sector Within the Framework Contract of Sectoral Competitiveness Studies – ENTR/06/054 Final report‚ August 2008 Client: Directorate-General Enterprise & Industry ECORYS SCS Group P.O. Box 4175 3006 AD Rotterdam Watermanweg 44 3067 GG Rotterdam The Netherlands T +31 (0)10 453 88 16 F +31 (0)10 453 07 68 E fwc-scs@ecorys.com W www.ecorys.com Registration no. 24316726 Table of contents Executive summary...........................
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Global BPO Market 2014-2018 BPO is a segment of outsourcing‚ which consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in required domains. It is an effective strategy of delegating one or more business activities to external companies (vendors)‚ which‚ in turn‚ administer and manage the selected activity‚ based on defined and measurable performance criteria. It helps clients to increase their operational efficiency‚ concentrate on their
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Rappler’s case that led for the SEC to revoke its registration as a corporation pointed to‚ according to SEC‚ its violation on the rules on foreign investment in media companies in the Philippines. Under the 1987 Constitution and various Philippine laws‚ a media company must be owned and controlled 100% by Filipinos. If a Philippine media company has foreign investor control of more than 0% of the company‚ then the media company disobey the law related to control restrictions. The case of Rappler
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