1 The BPR story at ONGC – A success story The BPR story at ONGC – A success story Anjana IM Group 2: Anjana‚ Chetan‚ Prachi‚ Puneet‚ Rajesh & Swapnil * Chetan * Prachi * Puneet * Rajesh * Swapnil IM Group 2 2 The BPR story at ONGC – A success story Summary When Oil and Natural Gas Corporation Limited- India’s largest oil exploration and production company- set out to completely transform its business‚ it turned to SAP solutions and services. As a result‚ the company was
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Origin and meaning of BPR Business Process Re-engineering (BPR) had its origin in America in the early 1990s. It is a process where a group of logically related tasks involves the firm ’s resources to provide customer-oriented results in support of the organization ’s objectives (www.oaktraining.com). Every organization venture into re-engineering for three “C” and they are customers‚ competition and change. From the customers emerge demand‚ there is constant change in their needs
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“Purposeful banking sub serving the growing and diversified financial needs of planned economic development of the country” SWOT analysis: Strengths: BRAND NAME: SBI Bank has earned a reputation in the market over the period of time(Being the oldest bank in India tracing history back to 1806) Market Leader: SBI is ranked at 380 in 2008 Fortune Global 500 list‚ and ranked 219 in 2008 Forbes Global 2000. With an asset base of $126 billion and its reach‚ it is a regional banking behemoth. Wide
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INTRODUCTION: Corporate Social responsibility is best defined by the World Business Council as “The continuing commitment by business to behave ethically and contribute to economic development‚ while improving the quality of life of the workforce and their families as well as of the local community and society at large”. Banking is a specialized business. Banks have large number of creditors and failure of one bank can lead to the failure of many other banks as the customers lose faith that can
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HRD OF SBI INTRO Human Resource Development (HRD) is the framework for helping employees develop their personal and organizational skills‚ knowledge‚ and abilities. Human Resource Development includes such opportunities as employee training‚ employee career development‚ performance management and development‚ coaching‚ mentoring‚ succession planning‚ key employee identification‚ tuition assistance‚ and organization development. The focus of all aspects of Human Resource Development is on
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SBI NPA provisioning up three-fold between 2008-09 and 2010-11 PTI Aug 31‚ 2011‚ 04.40am IST Tags: * State Bank Of India| * RBI| * NPA| * IMF| * bad debt NEW DELHI: The government today said provisioning against the non-performing assets (NPAs) of State Bank of India (SBI) increased more than three-fold to Rs 8‚792 crore in 2010-11 from Rs 2‚474 crore in 2008-09 due to a rise in bad debt. This provision in 2010-11 includes a countercyclical buffer of Rs 2‚330 crore toward
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Both TQM and BPR are customer-oriented. They both aim on improving the customer satisfaction. Also‚ they both suggest thinking outside in. On the other words‚ they both suggest to think from the customer’s viewpoint. Also‚ both TQM and BPR are process-oriented. They both target to alter the processes‚ but not just on the product. Moreover‚ they both take team approach. Nearly all BPR projects are initiated by top-down approach. Since BPR would results great changes‚ staff resistance is obvious.
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Business Process Re-engineering Business process re-engineering focus on the analysis and design of workflows and processes within an organization. BPR aimed to help organizations fundamentally rethink how they do their work in order to dramatically improve customer service‚ cut operational costs‚ and become world-class competitors. BPR seeks to help companies radically restructure their organizations by focusing on the ground-up design of their business processes. According to Davenport (1990)
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Business process re-engineering (BPR) was found in the early 1990s as a strategy of business management and its focus is to create a new transformation to redesign business processes in order to improve cost‚ quality and customer services by eliminating operational costs and repetitive old fashioned business processes within organizations. In recent years‚ as information technology plays an important role in business world‚ it becomes clear that changes in management process in business due to technology
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current issue and full text archive of this journal is available at http://www.emerald-library.com/ft A BPR case study at Honeywell BPR case study at Honeywell David J. Paper Utah State University‚ Utah‚ USA James A. Rodger 85 Indiana University of Pennsylvania‚ USA‚ and Parag C. Pendharkar Penn State Harrisburg‚ Pennsylvania‚ USA Keywords Process management‚ Teamwork‚ BPR‚ Organizational chang e Abstract We embarked on a case study to explore one organization’s experiences
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