QUESTION 1 a) what is a business process? Business process is a set of logically related business activities that combine to deliver something of value (e.g. products‚ goods‚ services or information )to a customer. Business process can also be said to be a structured‚ measured set of activities designed to produce a specific output for a particular customer or market. It implies a strong emphasis on how work is done within an organization‚ in contrast to a product focus’s emphasis on what. A process
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from each other. Similar to what happened with simple distillation‚ the liquid with a lower boiling point condensed first. The lower line of the graph illustrates the boiling point range (BPR) of ethyl acetate‚ which varied by a one degree from the BPR from simple distillation. The higher line represents the BPR of n-butyl acetate which deviates from its standard by eleven degrees. Liquid Actual BP Literature BP Percent Error Calculation % Error Ethyl acetate 74º 77º ((74-77)/77) x
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Business Process Redesign or Reengineering Business Process Redesign (BPR) or Reengineering is "the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical‚ contemporary measures of performance‚ such as cost‚ quality‚ service‚ and speed" (Hammer and Champy‚ Reengineering). Since the BPR idea has surfaced it has been under constant ridicule by the popular press. They say it takes far too long‚ creates management headaches‚ fails 70% of the
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stiffened punishments for offenders. Nevertheless‚ some estimate that hundreds of thousands of girl fetuses are aborted each year. GE‚ by far the largest seller of ultrasound machines in India through a joint venture with the Indian outsourcing giant Wipro Ltd.‚ introduced its own safeguards‚ even though that means forsaking sales. “We stress emphatically that the machines
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Vicro Communications: A Failed BPR Case 1 Vicro Communications (a pseudonym is used in order to mask the identity of the organization) sought to reengineer its basic business processes with the aid of data-centric enterprise software. Vicro management wanted to rely on the software to improve the performance of its business processes. It was hoped that the software would increase information sharing‚ process efficiency‚ standardization of IT platforms‚ and data mining/warehousing capabilities. Unfortunately
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Case Study Hansen Bathrooms Hansen Bathrooms is a producer of baths‚ washbasins‚ toilets and bidets. The company has been in the bathroom market for over 50 years and while sales have never been spectacular the company has managed to withstand the impact of several economic recessions by prudent cash flow management. Experts in the industry describe Hansen as a traditional‚ reliable producer that tends to follow market trends rather than lead. As a response to changing times Hansen recruited
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THE DIGITAL TRANSFORMATION JOURNEY‚ A Wipro CGT Research Report WWW.WIPRO.COM Kara Romanow‚ CGT WHAT DOES DIGITAL TRANSFORMATION REALLY MEAN? Expert Perspective • By John Rossi‚ Global Leader‚ Wipro’s Consumer Goods Consulting Group If we asked 100 people “what is digital transformation?” we would receive at least 99 different answers‚ and those two people that gave the same answer probably sat next to one another while taking the survey. Why do many find it difficult to describe
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based on several principles to ensure they are on the right track on redesign process. The first principles is involvement breed acceptance‚ which means in moving to redesign process‚ the employees within the organization has become a part in the BPR team‚ to let them know process from the beginning‚ the problems face and utilization of the resources. In other words‚ people must own before they buy‚ that represents affected party in redesign process would not accept the changes unless they are
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an MNC like Wipro Technologies to get a clear picture of my career aspirations and to understand how an organization works. When I joined Wipro Services Limited‚ as a full-timer in 2009‚ the client I got to work with is Citigroup Inc. which is the world’s largest financial services network‚ spanning 140 countries‚ with approximately 16‚000 offices worldwide. The company holds over 200 million customer accounts in more than 140 countries and annual revenue of $86.6 billion and at Wipro‚ we provide
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major part of the industry and it plays a polar role. After completing my Engineering from Cochin University of Science & Technology‚ Kochi; which is amongst the best institutes of technical education in India‚ I joined in as a Project Engineer in Wipro Technologies Ltd. To get a feel of corporate management and to know what it takes to become a successful manager before opting for a career in the field. My desire to know more of the big world of managers saw me carefully observing what makes the
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