“STUDY ON CUSTOMER SERVICES in BHARTI AIRTEL SERVICES LTD” A first review report (Submitted by M.MUBBIDATHI‚ Roll No: 1211MBA0476: Reg. No: 68212100123 ) Need for the Study: The scope of the project report is to study the level of satisfaction of the customers with Bharti Airtel services. Every company wants the feed back of their customer about the product‚ price‚ service and promotional activities in order to know the customer attitude towards its product. The consumers were to
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background As an individual assignment‚ we have been given the topic: “Operation Management is the ‘heart’ of any business and we are all operations manager. How can managers actually understand how logistics network design and operations influence customer satisfaction?”This assignment’s rationale has been towards aiming a dialectical approach to the understanding of operations and logistics management in today’s business settings. Thus‚ I have tried to extensively cover in my report all the relevant
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According to a report from Bloomberg in 2008‚ Wal-Mart Stores Inc. ranked lowest among U.S. discounters and department store chains in an annual survey of customer satisfaction. Shoppers said they found less value in Walmart’s prices. The first issue encountered by Walmart is rude services provided by its employees. This can be seen in complaints plastered throughout online forums and web discussions. Forums can be a source of information because people voice out their experience and opinions without
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‘Customer service has become a lost art in our society.’ (Zimmerer and Scarborough‚ 2005). According to (Zimmerer and Scarborough‚ 2005) many companies today are rediscovering the fact that customer service is an essential part of doing business. Providing incomparable service and not necessarily low prices is one of the most effective ways to attract and maintain a growing customer base. According to (Robbins and Judge‚ 2007) most organizations today are trying to create a customer responsive culture
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understand the Customers opinion and Satisfaction level of Mobile Services of BSNL in East Godavari District‚ researchtitled“A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SERVICES IN RAJAHMUNDRY REGION”has been conducted. 1.2 Importance of the Study In today’s competitive business world and challenging economy‚ retaining your customer base is critical to your success. If you don’t give your customers some good reasons to stay‚ your competitors will give them a reason to leave. Customer retention
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the course title and the Unit and Assessment number. Please note that this Assessment document has 13 pages and is made up of 5 Sections. Name: Section 1 – Understand methods of communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. |Situation |Methods of communication
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Innovations in Customer Services in Indian Banking Sector Satisfied customers are the best guarantee for the stability and growth. Customers will be satisfied only when the banks provide the customized and innovative products and services at responsible cost. This article focuses on the kind of services provided by developed countries and level of innovative services provided by Indian banks. Many innovative services are currently available from Indian banks like E-Banking‚ ATMs‚ Anywhere Banking
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Luba Msuku Holidays Holidays are for being lazy. And watching TV all day and night. They are for surfing on big waves. Playing in mud and getting dirty. Watching DVD’s. They are for spending time with your family. Swimming with your friends. Making cupcakes with your mom. And flying kites. Having picnics with your family. Watching clouds. Or sitting under a tree. Playing with your brother. Spending time with sister. And going to the beach. And collecting sea shells. Making necklaces. Picking flowers
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HOLIDAYS AND CUSTOMS American Holidays People in every culture celebrate holidays. Although the word "holiday" literally means "holy day‚" most American holidays are not religious‚ but commemorative in nature and origin. Because the nation is blessed with rich ethnic heritage it is possible to trace some of the American holidays to diverse cultural sources and traditions‚ but all holidays have taken on a distinctively American flavor. In the United States‚ the word "holiday" is synonymous with "celebration"
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There are ten federal holidays in Canada that could effect affect message transmission or delivery options for the senders in the United States and receivers in Canada. The first holiday is New Years day. It is celebrated on January 1st each year. It is a statutory holiday in all Canadian provinces and territories. Many people start January 1 at parties to welcome the New Year on the evening of December 31. However‚ in some people rural areas‚ particularly in the province of Quebec‚ spend the night
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