CHALLENGE ON KBANK’S SERVICE EXCELLENCE By Natnicha PRACHAKITTIKUL (ETU20150043) MSc in International Luxury and Brand Management ESC Rennes School of Business Abstract Many people have doubt about KASIKORNBANK (KBank) service. As double standard still remains in KBank branch services‚ it is urgent need for KBank to improve its services in order to meet its commitment “Towards Service Excellence (at every level)”. In this essay‚ five features of service‚ 7Ps service marketing mix‚ and SERVQUAL
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SYNOPSIS 1. TITLE: “Factors responsible for Brand switching from Samsung to Nokia in smartphones in Indore region ”. 2. BRIEF OVERVIEW: 15 years ago‚ having a mobile phone was considered a luxury‚ but now it is a very common commodity. Just look around and you will see someone talking on a mobile phone. This device has become an integral part of our life. It is very interesting to see how the mobile handset market has evolved from ten years before to what it is now. What is even more
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10 FAILURE BRANDS IN INDIA Marketing is easy to teach‚ it is easier to understand as well. On practice‚ marketing is quite difficult as a company should have a strong marketing team to work on market opportunity analysis‚ target market selection‚ marketing strategy design‚ marketing program development. When a company slips away from deciding the right marketing mix‚ their products meet failure. Failures are not patented by small companies ‚ there are stories of several huge brands who have failed
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INTER FLOW COMMUNICATION: Type of Business: Creative media Outdoor agency Services: Consumer research Brand development Branch architecture Corporate identity Communication Audit Creative Concepts TV‚ Radio Commercial production Print point of sale and Premises Branding 3D Design Photography Film Production Post Production Media Planning and Buying Clients: 7UP Cheetos Pso Ptcl Barclays Skin Care Kisan Singer Mirinda Bubblegummers Maria
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Brand name Dosage form composition Pack size Manufacturer importer prize FERROCARE CAPSULES DRIED FERROUS SULPHATE107.2MG‚FOLIC ACID 500MCG‚CYANOCOBALAMIN 300MCG 6x10s‚ 6s Softgel Health Care Pvt Ltd. Pharma Associates RARICAP L 200ML GLASS BOTTLES FERROUS CALCIUM CITRATE AND FOLIC ACID 25MG & 0.5MG Bafna Pharmaceuticals Ltd. Associated Laboratories (Pvt) Ltd FERUP SOFT GEL CAPSUL FERROUS FUMARATE 152MG +FOLIC ACID 1.5MG BP 12X10‚ 4X30 Cadila Healthcare Ltd Hemas Pharmaceuticals Pvt Ltd FERROVIT
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TVS Group and its subsidiaries. About mission‚ vision statements of the company. This report also includes BCG matrix of various TVS industries‚ Porter’s five force analysis on TVS motors‚ Ansoff matrix and SWOT analysis of various TVS motors brands. AMRITA GOPIKRISHNAN ANOOP KUMAR S BALRAM RAIKAR KARTHIK G VIGNESHKUMAR B [TVS GROUP] November 2‚ 2012 INTRODUCTION The TVS Group was established in 1911 by T.V. Sundaram Iyengar .It is one of India’s largest industrial entities and
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Brand marketing 1. What were the strengths and weaknesses of the Intel inside campaign? Intel wanted to develop a trademark name for its processor family‚ Intel became one of the leading companies in the PC boom‚ enjoying virtually unchallenged market leadership through 1990’s where as the company as PC industry slowed in the early 2000’s. The company had different strengths and weaknesses through out there campaigns. One of the biggest strength of the company was push strategy to more
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The scope of luxury brands is amazing if you dig a bit. Let us look at publicly traded LVMH Group (Louis Vuitton Moet Hennessey). Despite an extremely uncertain economic climate in the US‚ a very poor one in Europe‚ and signs of a possible China slowdown‚ LVMH is chugging along nicely. Sales were up 16% last year despite clear economic headwinds. The company has a stable of brands that reeks of luxury: in wines and spirits they own Moet & Chandon‚ Dom Perignon‚ Veuve Clicquot‚ and Krug Champagne
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Jang Newspaper Brand Audit Prepared by: Moiz Instructor: Dr. Kamran Siddiqui INTRODUCTION OBJECTIVE The purpose of this brand audit is to analyze the brand Jang Newspaper and determine the true personality of the newspaper. The brand audit covers the key attributes that are associated with Jang‚ the specific needs that the newspaper caters to and which particular the target market that it serves. Finally the audit has CBBE model that identifies the equity of the brand and certain recommendations
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Brand equity Brand equityis a phraseused in the marketing industry which describe the value of having a well-known brand name‚ based on the idea that the owner of a well-known brand name can generate more money from products with that brand name than from products with a less well known name‚ as consumers believe that a product with a well-known name is better than products with less well known names.[1][2][3][4] Another word for "brand equity" is "brand value". Some marketing researchers have
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