[pic] Assessing the ROI of training [pic] by Clive Shepherd [pic] [pic] If people really are your greatest asset‚ isn’t it time to look at your training programmes as investments in your organisation’s human capital and not just as an expense? In this article‚ Clive Shepherd argues the case for return on investment (ROI) as a primary tool for forecasting and evaluating the benefits of training and explains the steps involved in conducting an ROI analysis. Contents: • Measuring the success
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“ASIA – The Emerging Benchmark in Commodities” By: Shiva Aithagoni‚ 09953701113 ABSTRACT The future could be the past. The Silk Route‚ an ancient trade route for goods of all kinds between merchants‚ nomads and urban dwellers from Ancient China‚ Ancient India‚ Ancient Tibet‚ Persian Empire and Mediterranean countries which continued for almost 3000 years is back in a rejuvenated form. Unlike the old times it is not about handful of commodities such as silk or spices but by wide variety of highly
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Singapore Telecoms is the Asia’s leading communications company that provides a diverse range of communication services and solutions‚ including fixed‚ mobile‚ Internet‚ info-communications technology and satellite. Standing as one the most profitable Singapore firm with a profit of $1.88 billion for the financial year 1998/1999 despite Asian is having an economic downturn at that period of time. Singapore Telecoms has 120 years of operating experience in Singapore and has played an integral part
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Orange Telecom: A Case Analysis ORGA 433 – 460 Orange Telecom is a tremendous example of successful organizational understanding of change in a fast-paced and growing market. Utilizing the environment around them‚ Orange has grown into a worldwide triumph in the Telecom industry. By committing to a progressive strategy‚ Orange has demonstrated their ability to change and evolve to not only suit their immediate environment‚ but to also actively envision the future path of the industry‚ and capitalize
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TELECOM PRICING CONSULTATION PAPER ON CONCEPTS‚ PRINCIPLES AND METHODOLOGIES III. EXECUTIVE SUMMARY I. OBJECTIVE OF THIS PAPER 1. This paper introduces various concepts‚ principles and methodologies for determining telecom tariffs and interconnection charges (i.e. charges paid by one operator to another for use of the latter’s network in delivering the telecom service). The purpose is to provide a basis for comments and suggestions from interested parties and the public to take forward the
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Risk Management Group Home Assignment British Telecom Tutor: Herbert Windsor Group member: Zhu Dan Chen Yanran Varga Klaudia Fülöp Mészáros Introduction of British Telecom Organization BT Group plc (formerly known as British Telecom and still occasionally referred to by that name)‚ is the privatized UK state telecommunications operator. It is the dominant fixed line telecommunications and broadband Internet
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Telecommunications Industry in India Industry Background The telecom sector in India is a booming market now. India is the world’s second largest mobile phone user with a total subscriber base of 894 million as of December 2011‚ and the third largest internet user with a subscriber base of 121 million as of December 2011. The total market values according to experts are $75.88 billion with a y-o-y growth rate of 26% and generate employment for about 10 million people. The services sector generates
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been changed drastically since the deregulation of telecommunication sector in early 1990s. Number of service providers has been increased from one‚ i.e state monopoly‚ to more than 70 within a short period of time. With the increased competition telecom service providers find it difficult to retain the existing customers. In that context the objective of this research explanatory study was to identify the main factors that determine the customer loyalty of corporate telecommunication customers. A
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France Telecom (FT) is a French telecommunication company. It was created in 1988 but only became a self operating company in 1991. It first had a monopolistic as it was the only phone company in France and was nationalized. Formerly the creation of France Telecom‚ a specific entity of the State was operating the communications for the entire population and was known as the "Direction générale des postes et des telecommunications". The France Telecom Group‚ with its principal subsidiaries Orange
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Introduction: An Industry where companies are "primarily engaged in operating‚ maintaining‚ and/or providing access to facilities for the transmission of voice‚ data‚ text‚ sound‚ and video" is known as Telecommunications Industry. Hence‚ Telecom Service Providers are organizations which provide the aforementioned services through the land-line and wireless networks. (http://www.bitpipe.com/tlist/Telecommunications-Industry.html) Goldman Sachs research says‚ "India will overtake US by 2050" and
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