Production & Operations Management Pizza USA is a chain of pizza restaurants that currently offers sit-down and take-out service. Many customers have said that they would buy more pizzas from Pizza USA if it offered a delivery service. This exercise is in two parts. In Part I‚ you play the customer. In Part II‚ you play the manager at Pizza USA who is responsible for developing the pizza delivery process design requirements. PART I To start with‚ you have to think like a customer. This should
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product will be less each time the task is undertaken. 2. The unit time will decrease at a decreasing rate. 3. The reduction in time will follow a predictable pattern” (Chase‚ Jacobs‚ Aquilano‚ 2006). The process performance data defined in the Pizza Store Layout Simulation is as follows: Weeks No of Customers for Group of 2 No of Customers for Group of 4 Avg. Wait Time(Min) Avg. Queue Length Profit ($) 3-4 71 105 4.96 2.50 1‚477 5-6 67 109 4.32 2.26 1‚695 7-8 96 143 3.32 2.72 2‚040 There
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a) Repurchase of stock=RM15x100000shares=RM1500000 Equity after repurchase of stock=repurchase of stock-amount borrowed |Scenario |Amount borrowed(RM) |Equity after repurchase of stock(RM) | |1 |0 |1500000-0=1500000 | |2 |187500 |1500000-187500=1312500 | |3
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Assignment #1 Assignment 1: Making Decisions Based on Demand and Forecasting Domino’s Pizza is considering entering the marketplace in your community. Conduct research about the demographics of your community‚ for example the population size and average income per household and other independent variables‚ such as price of pizza and price of soda‚ for this assignment. By conducting a demand analysis and forecast for pizza‚ you will be able to make a decision whether Domino’s should establish a presence
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Total quality management is a process company’s use to ensure superior quality by focusing on customer satisfaction‚ employee empowerment‚ and strive to keep a competitive advantage by implementing statistical tools and encouraging management to use these tools. The traditional quality management system was seen different from Total Quality Management as we see it today. Company’s felt that quality could not be described accurately except for time and cost. So the emphasis was put on the product
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Describe how customer service can be monitored and evaluated within a Dominos Pizza franchise. Customer service Customer service is the service provided to customers before‚ during and after purchasing and using goods and services. The importance of monitoring and evaluating customer service is it helps to improve the goods and services of the business which customers are not satisfied with. Customer service can be monitored and evaluated through questionnaires where customers give their
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CHAPTER 1: COST VOLUME PROFIT ANALYSIS LEARNING OBJECTIVES: At the end of this chapter‚ you should be able to: * Describe the differences between the accountant’s and the economist’s model of cost volume profit analysis. * Apply the cost volume profit approaches in the calculation of breakeven point‚ margin of safety‚ target selling price and sales volume. * Construct breakeven‚ contribution and profit volume graph. * Apply cost volume profit analysis in a multi product setting *
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Measuring‚ Monitoring‚ and Motivating Performance Cost Management Chapter 3 Cost-Volume-Profit Analysis Prepared by Gail Kaciuba Midwestern State University © John Wiley & Sons‚ 2005 Chapter 3: Cost-Volume-Profit Analysis Eldenburg & Wolcott’s Cost Management‚ 1e Slide # 1 Chapter 3: Cost-Volume-Profit Analysis Learning objectives • • • • • • Q1: What is cost-volume-profit (CVP) analysis‚ and how is it used for decision making? Q2: How are CVP calculations performed for a single product
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Mangerial Economics January 2013 Dominoes’ Pizza is considering entering the marketplace in my community of Middleburg‚ NC. Middleburg is a small town in Vance County‚ North Carolina located near the Virginia line. In this paper we are going to create a demand analysis and forecast possible success for Dominoes opening a location in Middleburg‚ NC. We are also going to go over the demographics and other independent variables such as price of pizza‚ price of soda and other things offered by the
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Capabilities Analysis What is it? Capabilities analysis helps clarify the major sets of activities‚ skills‚ and resources that drive value to customers. When do we use it? Capabilities analysis can be useful at the time of strategy formulation—when firms are assessing which strategic options are currently feasible—and may be included in a broader process of determining strengths‚ weaknesses‚ opportunities‚ and threats (SWOT). In addition‚ capabilities assessment can be used as an initial
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