Technology Call Centres use a wide variety of different technologies to allow them to manage the large volumes of work that need to be managed by the call centre. These technologies ensure that agents are kept as productive as possible‚ and that calls are queued and processed as quickly as possible‚ resulting in good levels of service. These include ; ACW (After call work) ACD (automatic call distribution) - In telephony‚ an Automatic Call Distributor (ACD) is a device that distributes
Premium Telephone Speech recognition Computer telephony integration
Business Data Networks and Security‚ 9e (Panko) Chapter 9 TCP/IP Internetworking II 1) In IP subnet planning‚ having a large subnet part allows more hosts per subnet. Answer: FALSE 2) When the subnet part is made larger‚ the host part must be smaller. Answer: TRUE 3) If your subnet part is 8 bits long‚ you can have ________ subnets. A) 64 B) 128 C) 256 D) None of the above Answer: D 4) In IP subnet planning‚ you need to have at least 130 subnets. How large should your subnet
Premium IP address Domain Name System
Establishing a Center of Excellence for Data Mining in Egypt By: Aref Rashad I- Introduction The convergence of computer resources connected via a global network has created an information tool of unprecedented power‚ a tool in its infancy. The global network is awash with data‚ uncoordinated‚ unexplored‚ but potentially containing information and knowledge of immense economic and technical significance. It is the role of data mining technologies arising from many discipline areas to convert
Premium Data mining Research Data
Green Data Center with Virtualization and Cloud Computing Technique ________________________________________________________________________ Nowadays‚ reducing the power consumed by large-scale data centers is most concerned issue in several large enterprises. Most of them have a number of servers situated in all branches providing online services. This consumes large amount of power for maintaining and cooling. Virtualization is a promising approach to consolidating multiple online services
Premium Cloud computing Virtual machine Data center
Has the meaning of ”professional behaviour” been changed by Information Technology? Samirah Amadu January 6‚ 2013 Professional behaviour is a very vague term. If somebody mentions it they could mean your appearance at work or even common ethics. A part of professional behaviour is defined in the code of conduct of your profession. Another is seen as common sense and not written down anywhere. Even though the term has not been defined explicitly it is still necessary to be aware of it to be acknowledged
Premium Data Protection Act 1998 Meaning of life Professional
XXXIII Energy Knowledge Network Press Review – Adrian Smart Dust May 3rd‚ 2010‚ CNN ‘Smart dust’ particles are small sensors which can be used to provide large amount of data. It is a new way to learn about ourselves‚ our cities and the environment that might help us live more efficiency. • ‘Smart dust’‚ a very small sensor that monitors everything on earth will have many advantages for people and environment o Fitted with computing power‚ sensing equipment‚ wireless radios
Premium Biodiversity Nervous system Royal Dutch Shell
PFCH Network Design Plan NTC/361 June 2‚ 2014 Bruce Yamashita PFCH Network Design Plan Network Design and Topologies (Stormie) Our Learning Team has been selected to consult for Patton-Fuller Community Hospital (PFCH)‚ a prestigious health care organization. At their last meeting‚ the hospital board asked your team to develop a proposal on how the organization might upgrade its telecommunications network to improve the quality of health care delivered to hospital patients. Identify Current
Premium Computer network Network topology
Would You Like To Work In An Open-Plan Office? Nowadays an open-plan office is a very popular form of space organisation in companies. Many people believe that this type of offices has many challenges and disadvantages‚ but at the same time there is another point of view. Some of them find an open-plan office convenient and well-organized to work in. On the one hand‚ the main argument for open-plan offices is high productivity. You are not able to pretend that you are working because managers
Premium Open plan Office Hypertension
1. Introduction New technologies have affected every aspects of the world in the recent decades. IT‚ e-commerce have used in many industries to help their development; while internet has become a necessary for our everyday life. Most of the industries have set their new value propositions to adjust themselves to the new technologies. Without exception for tour operating industry‚ they are experiencing a big impact from those technologies and also responding to them and trying to develop in the
Premium Public health African American Racism
Advances in Data Storage Technology Contents I. Introduction 3 II. Purpose of storage 4 III. Hierarchy of storage 6 A. Primary storage 6 B. Secondary storage 7 C. Tertiary storage 7 D. Off-line storage 8 IV. Characteristics of storage 9 A. Volatility 9 B. Mutability 9 C. Accessibility 10 D. Addressability 10 E. Capacity 11 F. Performance 11 G. Energy use 11
Premium Computer data storage