GSBS 6005 Situational Analysis Report VIRGIN AUSTRALIA Executive summary…………………………………………. 1. Introduction………………………………………………. 2. Product line………………………………………………. 3. Market analysis…………………………………………… 3.1 Target market analysis 3.2 Market share 3.3 size and growth 4. Market mix strategy analysis…………………………….. 5. Competitor analysis………………………………………. 5.1 Analyze Qantas 5.2 Analyze Tiger 6. Macro environment analysis……………………………… 7. SWOT……………………………………………………. 8. Issue
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Q1 Executive Summary (a).Organisational structure Qantas Airways Limited ’s core business is passenger transport‚ air freight services‚ sale of holiday tours and associated support activities including catering‚ information technology‚ group handing and engineering and maintenance (Qantas n.d.). As a consequence of the revised structure that commenced in December 2013‚ the Qantas Groups split its international and domestic operations into two separate corporate entities (Qantas 2014a). This has
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HR Planning at Qantas The following two recent articles about Qantas highlight some of the challenges the organization is currently facing. Please read these two articles and address the question as follows. Joyce’s reform waring irks engineers - Qantas CEO Alan Joyce says out of touch union leaders are blocking reforms (Source:The Australian July 21‚ 2011) QANTAS chief executive Alan Joyce has incensed the airline’s engineering union with a speech warning that a restructuring to be unveiled next
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1.0 Introduction 1.1 Purpose The purpose of this report is to identify‚ discuss and evaluate how managers can apply planning and organizing these two management functions in Qantas‚ in order to help Qantas to deal with the changing environment. 1.2 Scope This report is based on the case study of Qantas. Planning and organizing are the management functions that are the focus in this report. 1.3 Assumptions All the recommendations are made by under the assumption that the company’s financial
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Foreign Exchange Management at British Airways The overall foreign exchange position of a co. may be complex as illustrated in the case of BA. BA does business in approx. 140 foreign currencies‚ which account for approx. 60% of group revenue & 40% of operating expenses (the rest being UK sterling). The group generates a surplus in most of these currencies. The main exceptions are the US dollar & the pound sterling in which BA has a deficit‚ arising from capital expenditure on fuel‚ which is payable
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Encourage customers to communicate. An opportunity occurs somewhere on the network every 15 seconds. Make it more convenient to register complaints. Make it truly worth their while. Market your CRM program. What more could be done for British Airways? Looking at the monthly data allows us to track any movement of a service issue in terms of complaints and defection rate. Again‚ it’s worth looking at seat allocation. It rose steadily throughout the quarter‚ peaking at 16.6% of customers
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What have competitors done that has resulted in Virgin Australia’s introduction of different classes of travel? Originally a one-class service‚ with the introduction of Jetstar in 2004 and Tiger Airways Australia in 2007‚ Virgin Blue was forced to re-think its original market offering of cheap‚ no-frills air travel‚ aimed predominantly at the leisure market. Tiger and Jetstar were undercutting their prices and making a large dent in the leisure market‚. As a result‚ Virgin Blue introduced a
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Virgin Atlantics primary problem is that they were operating in the middle of the optimal utility model. Their slogan had become “Offering a First Class service at less than First Class fares”. In which Virgin Atlantic is offering high quality at a low cost‚ which keeps them in the middle and not profitable. It seems that Virgin Atlantic did not take into account that offering a premium service as they were would come at a premium cost for them and when throwing in low cost fares into the mix they
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Executive Summary Qantas Groups’ performance over the 2007 to 2011 period has been relatively poor mainly as a result of the global financial crisis adversely affecting the firm’s international operations. Strategically‚ Qantas is likely to continue to dominate the domestic airline industry with the success of Jetstar prompting expansion into the Asia Pacific region. The most significant threats facing Qantas include high fuel prices‚ the value of the Australian dollar and industrial action. A comprehensive
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Title Page Microeconomic Concepts Charlie Edwards Contents Page Page Title page 1 Contents page 2 1.0 Summary 3 2.0 Introduction 3 3.0 Over view of Qantas group 3 4.0 Products and Services 4 4.1 Economy and Economy plus 4 4.2 Business Class 5 4.3 First 5 5.0 Internal and external factors 5 5.1 Internal factors 6 5
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