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    British Empire

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    British Empire The British Empire comprised the dominions‚ colonies‚ protectorates‚ mandates and other territories ruled or administered by the United Kingdom. It originated with the overseas possessions and trading posts established by England between the late 16th and early 18th centuries. At its height‚ it was the largest empire in history and‚ for over a century‚ was the foremost global power. By 1922 the British Empire held sway over about 458 million people‚ one-fifth of the world’s population

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    British Character

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    British character "The British are definitely romantic‚ much more romantic then Italians ..." Generally British people are polite. During my first visit to London I remember seeing a man in the underground asking for information from a ticket seller. The latter didn’t replay and the man said "Thank you very much"‚ started working off‚ and then turned around and said "fuck you‚ stupid". So‚ for me‚ the British

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    customer service

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    (Please note you will not be marked on this; it is simply to provide your tutor with a brief outline.) Chain coffee shop with selection of pastry‚ cakes and sandwiches Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation

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    British Parliament

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    sovereignty is the most important part of the UK constitution. The British system of government is the oldest parliamentary democracy in Europe. British parliament was formed in the eleventh century and‚ after the signing of the Magna Charta by King John in the year 1215‚ it came to power and became the main part in the system of government. In this way‚ England set up the base of democracy in the whole Europe. Parliament The British Parliament – like most in the world – is bicameral‚ i.e. it composes

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    British Arts

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    tishTOPIC 14: BRITISH ARTS Outline: I. Introduction II. Content 1. Overview of the arts in Britain 1.1. What are “the arts”? 1.2. The arts in society 1.3. The characteristics of British arts and letters 1. Types of arts 2.4. Theatre and cinema 2.5. Music 2.6. Literature 2.7. The fine arts III. Conclusion 1. Overview of the arts in Britain 2.1. What are “The arts”? The art is the term which is used

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    The British Monarchy

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    1. THE BRITISH MONARCHY IS AN OUTDATED GOVERNMENTAL STRUCTURE THAT HAS NO PLACE IN THE MODERN WORLD A monarchy is political system based upon the undivided sovereignty or rule of a single person. The term applies to states in which supreme authority is vested in the monarch‚ an individual ruler who functions as the head of state and who achieves his position through heredity. Succession usually passes from father to son or follows other arrangements within the family or the monarchical dynasty

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    Customer Relationship Management (CRM) Learning Objectives Define CRM; Understand the importance of CRM; Explain the determinants of CRM and the key stages in its development; Discuss the main functions and various models of CRM; Explain the role of salespeople as relationship developers Discuss the management of customer relationships. Customer Relationship Management (CRM) What is Customer Relationship Management (CRM)? CRM is “the development and maintenance of mutually beneficial

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    british raj

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    Politics & Military            A number of social‚ economic‚ religious‚ political   and military reforms had been imposed by the British without any consultation with local population. Social    British introduced a new system of education. in this system they had to send their children to co-educational schools which was hated since it appeared to improve the British system without due regards to their rights. Persian was the official language of the sub-continent for centuries since Mughals

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    British India

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    British India (today known as India‚ Pakistan‚ Bangladesh) was controlled by Britain and thus India officially declared war on Nazi Germany in September 1939. The British Raj‚ as a possession of Great Britain‚ formed part of theAllied Nations and sent over two and a half million volunteer soldiers to fight under British command against the Axis powers. Additionally‚ several IndianPrincely States provided large donations to support the Allied campaign during the War. India also provided the base for

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    customer relation

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    International Review of Management and Marketing Vol. 2‚ No. 4‚ 2012‚ pp.220-230 ISSN: 2146-4405 www.econjournals.com Customer Relationship Management (CRM) in Hotel Industry: A framework Proposal on the Relationship among CRM Dimensions‚ Marketing Capabilities and Hotel Performance Abdul Alem Mohammed School of Tourism‚ Hospitality and Environmental Management‚ COLGIS‚ Univerisiti Utara Malaysia‚ Sintok‚ Malaysia. Email: abd_102006@yahoo.com Basri bin Rashid School of Tourism‚ Hospitality

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