BRITISH AIRWAYS CASE STUDY BUS661: LEADING ORGANIZATIONAL CHANGE KIMBERLY JOHNSON DR. JIM JEREMIAH JUNE 23‚ 2013 The British Airways (BA) Debacle occurred because the management team introduced a swipe card system which would allow management to use staff more efficiently and to record employees start and end time for each work day. This was a unilateral decision by BA to introduce the swipe card because the staff was not adequately consulted. (Palmer‚ Dunford‚ & Akin‚ Managing Organizational
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INTRODUCTION British Airways is one of the fastest growing airlines in the world. It has grown by its own leadership qualities and unique culture. Bob Ayling‚ Chief Executive implemented changes in the organization without getting support from its employees. He thought a change is necessary‚ even when BA was making record profit‚ because in the long run some decision has to be made. On one side he tried to raise staff morale by reinventing training programmes and by building a hotel at Heathrow
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Crafting and Executing Strategy Jet Blue Airways case study In 2008 businesses began to cut back on employee travel‚ and consumers tried to save money and used stay-cations instead of vacations‚ during a summer the U.S. economy slowed and oil prices rose; jet fuel prices went through the roof as a result. to offset the higher fuel costs‚ airlines began increasing revenues by means such as: fuel surcharges‚ charges for the first checked bag‚ charging for blankets‚ pillows‚ and headphones‚ and
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Operations and Supply Chain Management ESMT Case Study British Airways: A Journey in Procurement Transformation Q1 In the case what are the challenges faced by the procurement group in coming 2 years ahead? There are several challenges the procurement group faced between 2004 and 2006. First of all‚ keeping up with the success of the past years‚ especially the cost and performance improvements and also keeping investors happy (constant increase of share price since the beginning of 2003)
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Marketing Strategy of Comair in South Africa Comair is South Africa’s longest non-national carrier (Comair Airways Limited‚ 2012). Comair Limited is an airline that operates two brands: British Airways and Kulula.com. British Airways is aimed at business travellers and the high class society while Kulula.com is aimed at leisure and middle class passengers. British Airways has two offerings‚ Club (business class) and Traveller (economy class). Club facilitates for the more elite customer and Traveller
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Etihad Airways Etihad Airways is considered as one of the youngest airlines in the world‚ yet it managed to seize a leading place within the aviation industry. Etihad Airways received the 2008 Marketing Award of the “Airline Strategy Awards”‚ one of the most recognized awards in the industry‚ just five years after starting commercial operations‚ followed by many international awards. This early success can be attributed to the marketing strategy employed by Etihad‚ which resulted in creating a
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[1] General Knowledge [2] http://www.britishairways.com/travel/globalgateway.jsp/global/public/en_ [3] https://www.martindales.ltd.uk/1_about_martindales/overview.html [4] http://www.businessdictionary.com/ [5] http://pestleanalysis.com/ [6] British Airways 2012 annual report (See sources section in folder) [7] http://www.caa.co.uk/homepage.aspx?catid=752
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Student Number: W12019271 Tutor: Emma‚Mullen Introduction: As a most famous and largest British aviation organization‚ British Airways is destined to be highly concerned by everyone‚ including its change. British Airways has owned nearly 90 years air service experience sine 1919‚ and started the firstly world’s daily international scheduled air service (British Airway‚ 2013). However‚ British Airways had experienced a series of events from 2009 to 2011‚ and it contains some relative change policies
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DogFight over Europe: Ryanair Global Business Strategy What is your assessment of Ryanair’s launch strategy? Is it sensible? Will it succeed? We believe that Ryanair’s launch strategy was successful and we will justify this statement with information that was provided in the Ryanair’s case. To begin with‚ Ryanair airline was not that hard to establish for Cathal and Declan Ryan because of the capital that Ryanair’s founders managed to get from their father‚ Tony Ryan‚ who was a co-founder of
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determine if British Airway and other Airline Companies are Corporate Social Responsible Companies‚ or are they merely using the CSR status as a public relations exercise to ensure they achieve a sustainable competitive advantage. To provide feasible and affordable recommendations the airline
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