Global Information System Strategy (CIS8000) ASSIGNMENT 4 Name: Wu Rong ID: 1091105225 Table of Contents 1: INTRODUCTION 5 2: ANALYSIS OF BUSINESS CHALLENGES 6 2.1: Taobao current status 6 2.1.1: Taobao infra structure 6 2.1.2: Profit model 9 2.2: Taobao business challenge 10 2.2.1: Competitor challenge 10 2.2.2: Internal challenge 11 2.3: Business challenge analyzing 13 2.3.1: Organization Analyzing 13 2.3.2: Management analyzing 17 2.3.3:
Premium Sales Customer service Customer
study‚ the firm implemented new information systems in order to achieve which of the main six business objectives? A) customer and supplier intimacy B) survival C) competitive advantage D) operational excellence 22) vv MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 21) From your reading of the Cannondale case study‚ the firm implemented new information systems in order to achieve which of
Premium Customer relationship management Supply chain management Management
several internal and external influences that are challenging them to reduce their operating costs and become more efficient. In doing an analysis of the General Motors using Porter ’s Competitive Model these influences become clear and opportunities for the company to reduce costs and increase efficiency using information systems becomes obvious. Porter ’s Competitive Model is a model used to describe the interaction of external influences; specifically threats and opportunities that affect an organizations
Premium Customer Customer service General Motors
– graphic images and pictures * Audio data – sound‚ noise or tones * Video data – moving images or pictures * Information – collection of facts organized in such a way that they have value beyond the facts themselves. * Knowledge – awareness and understanding of a set of information. Data + | Information | Knowledge | Raw facts and figures‚ by itself‚ tells you nothing. | Data in context‚ so you can answer a question‚ make a decision
Premium Computer Computer software Application software
Managing the Digital Firm 1.2 Perspectives on Information Systems What Is an Information System? Too often you hear someone say‚ "Oh yeah‚ I know how to use a computer. I can surf the Web with the best of them and I can play Solitaire for hours. I’m really good at computers." Okay. So that person can pound a keyboard‚ use a mouse at lightning speed‚ and has a list of favorite Web sites a mile long. But the real question is: "Is that person information literate?" Just because you can pound the keyboard
Premium Information system Information systems Computer
&citemExplain the use of Transaction Processing Systems (TPS) and Executive Support Systems (ESS) in an organisation of your choice. Also explain the role of IS led change in successful adoption of such systems. Please provide examples and illustration where required. The science of today is the Technology of tomorrow. (Edward Teller‚ American Physicist and Author) The 21st century has witnessed an age for Organisations to follow the flow of the technological pragmatic shift from manual to
Premium Management Information systems Management information system
Information system is a set of processes and resources working together to gather‚ transform‚ process and store information useful for decision making and control in the organization. A set of interrelated components that collect‚ manipulate‚ store and disseminate data and information and provide a feedback mechanism to meet an objective. Data consists of raw facts‚ such as an employee number‚ total hours worked in a week‚ inventory part numbers or sales orders. As shown in Table 1.1‚ several
Premium Decision theory Computer Decision making
Maxis Berhad is having customer service center throughout the countries‚ which provides conveniences to the customers for paying bills‚ signing up‚ and reporting problems. Customers are now able to reach Maxis service representatives via telephone‚ web and social media platforms. Maxis Berhad had significant growth and strong track record of bringing innovation and excellent customer service. Maxis Call Centre was awarded the ‘Best of the Best’ honor at the 2012 Customer Relationship Management
Premium Telecommunication Marketing Customer service
Introduction The organization we have selected is world famous retail giant TESCO. TESCO is a British based company working in general merchandising and retail business. Its profit exceeds three billion pound a year and it is the third largest retailer in the world. Tesco expend their business in the world. It’s has stores in 14 counties across Asia‚ Europe and North America. Tesco’s stores are divided into four main formats. These are Tesco Extra‚ Tesco Supermarkets‚ Tesco Metro and Tesco
Premium Management Information systems Tesco
Title Pharmacy Information System Can their Information system affect their business? II. Abstract of the Study: This research is made possible for the completion of our study in line with the subject‚ Management Information System (MIS). This tackles the current information system used by the establishment‚ RIKA Drugstore‚ the management and organization. The collected data’s and facts are certified true and reliable information. WE‚ the researchers‚ personally conducted an interview
Premium Linux Microsoft Windows