Total Quality Management Program: BBA Section: A Final project Submitted to: Mr. Haris Aslam Submitted by: Usman Riasat 094005118 Humza Arshad 094005138 Ahmed Ali Awan 094005182 Muhammad Saad 094005199 DATE: 29-12-12 REMARKS _____________________________________________________________________________________________________________________________________________________________________________________
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VODAFONE TELECOMMUNICATION COMPANY TABLE OF CONTENT 1. INTRODUCTION TO TQM 2. NEEDS OF TQM 3. IMPLEMENTATION OF TQM BY VODAFONE A. INTRODUCTION TO THE COMPANY B. CHARACTERISTICS C. ADVANTAGES D. PROBLEMS 4. CHANGES IN ORGANIZATION 5. ROLE OF TOP MANAGEMENT 6. MEASURING THE PROGRESS 7. FUNCTIONS PROVIDED BY THE TQM CONSULTANT 8. OPERATIONS 9. EMPOWERING/ MOTIVATING EMPLOYEES OF THE COMPANY 10. SUSTAINABILITY
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"TQM is a management approach for an organization‚ centered on quality‚ based on the participation of all its members and aiming at long-term success through customer satisfaction‚ and benefits to all members of the organization and to society." A Comprehensive Definition: TQM Total Quality Management is the management of total quality. We know that management consists of planning‚ organizing‚ directing‚ control‚ and assurance. Then‚ one has to define "total quality". Total quality is called
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The company I chose was US Airways Group mostly because they were listed as a least admired company for every attribute listed including Product Quality. They are in the airline industry and are headquartered in Tempe‚ AZ. US Airways supplies air travel both domestically and internationally to its customers. They have been in business since 1939 when they started out as All-American Airways providing air-mail delivery in Western Pennsylvania and the Ohio Valley. Over the years‚ through buy outs
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AVIATION INDUSTRY | JET AIRWAYS | | | | | | | INDEX Sr. No. | Topic | Page No. | 1. | Bibliography | 3 | 2 | Overview of Aviation Industry | 4-5 | 3. | Introduction to Jet Airways | 6-7 | 4. | Segmenting‚ Targeting‚ Positioning | 8-10 | 5. | The Marketing Mix | 11-19 | 6. | Recommendations | 20-21 | 7. | Student List | 22 | BIBLIOGRAPHY www.google.com Web sites on aviation www.jetairways.com www.jetariwaysindia.com OVERVIEW 1. Sector structure/
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by : enisa cahya . chamilanisty@yahoo.com Using Fun Activities to Improve speaking skill for senior high school learners There are many definition of speaking. Speaking is one of the skills that have to be mastered by students in learning English. It is important for students to known definition first. Many experts define speaking in different ways. Brown and Yule (1989) stated in their book. The speakers say words to the listener not only to express what in her mind but also to express what
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ENVIRONMENT ANALYSIS – JET AIRWAYS Background of the Company Jet Airways was incorporated as an "air taxi" operator on 1 April 1992. It started commercial airline operations on 5 May 1993 with a fleet of 4 Boeing 737-300 aircraft‚ with 24 daily flights serving 12 destinations. In 1991‚ the late P.V. Narasimha Rao‚ Prime Minister of India at the time‚ introduced an "open skies" policy as part of India’s economic liberalisation. This opened doors for privately owned "air taxi" operators to start
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Jetstar Airways Review of the Marketing Strategy and Its Effectiveness Student name: Li Wei‚ ACCA registration number:2476566 Word count:® A review of the marketing stargety of an organisation and its effectiveness. Part 1: Project Objectives and Overall Research Approach 1.1. Introduction. This topic chosen of this project is: A review of the marketing strategy of an organisation and its effectivenss. “The marketing process consists of analysing marketing opportunities‚ developing
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STRATEGIC MANAGEMENT & POLICY COMM 4005 / SP1 MODULE 3 JETBLUE AIRWAYS: A CADRE OF NEW MANAGERS TAKES CONTROL JETBLUE AIRWAYS Question 1 David Neelman’s original strategic vision was to ‘bring humanity back to air travel’ through combing low fares of a discount airline carrier with the comforts of a small cozy den in people’s homes. David’s strategic vision is a good one‚ but the strategic objectives‚ strategy development‚ and implementation and execution should be modified to
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Jet Airways.com Jet Airways and Etihad Airways are proud to announce the conclusion of the transaction for the subscription of 24 per cent minority equity stake in Jet Airways. This follows all government and regulatory approvals received on the 12th of November 2013. The infusion of foreign direct investment in the Indian aviation sector will result in economies of scale‚ growth in traffic at Indian airports and will create job opportunities across the aviation and tourism sectors. It will greatly
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