Chapter 1 Marketing: Managing Profitable Customer Relationships Multiple Choice 1. Marketing seeks to create and manage profitable customer relationships by delivering _____ to customers. a. competitive prices b. superior value c. superior service d. superior promotion (b; Easy) 2. The marketing manager at Sunshine Car Washes is holding a training session for new employees. She stresses that perhaps the most important concept of modern marketing is _____. a. customer relationship management b
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DIAGNOSTIC MARKETING EN ANGLAIS: FOUNDATION MARKETING What is marketing? A business philosophy that regards customer satisfaction as the key to successful trading & advocates the use of management practices that help identify & respond to customer needs. Customer satisfaction: want to see people happy again. If they are not satisfied‚ loose clients. Management practices: there is planning‚ methodology. Everything is planned. It takes a long time to come with a marketing project. So we manage
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1.Marketing Principles Case study of Osim International Ltd A. Definitions of Marketing The activities of a company associated with buying and selling a product or service. It includes advertising‚ selling and delivering products to people. People who work in marketing departments of companies try to get the attention of target audiences by using slogans‚ packaging design‚ celebrity endorsements and general media exposure. The four ’Ps’ of marketing are product‚ place‚ price and promotion
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1. Marketing environment audit : Macro : economic GDP Nominal: $1.449 trillion (2014)‚ GDP growth 2.1% (2012) GDP per capita $32‚020 (PPP‚ 2012) inflation (CPI) 1.1%‚ Jan 2014 Unemployment 3% demographic Population 50.95 million (South Korea) (2012)‚ Population Increase Rate 0.45% (2012)‚ Median Age 38.9 years (2012)lifestyles : Nighttime marketing is designed to meet the changing needs of our customers. People are much busier now‚ and they need products and services at all hours. political Tax levels
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GREEN MARKETING ASSIGNMENT CONTENTS 1) Introduction 2) Definition 3) Positive Aspect of Green Marketing 4) Negative Aspect of Green Marketing 5) Problems with going green 6) Green Marketing strategies that different firms should adopt 7) Green Code 8) Choosing the right Green Marketing Straregy 9) Conclusion INTRODUCTION The promotion of environmentally safe or beneficial products‚ green marketing began in Europe in the early 1980s when specific products
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1.1 Explain the various elements of the marketing process “Marketing is a business activity in which the organization‚ in order to satisfy the demands of the industry‚ decides the preferred items and/or solutions‚ familiarizes them with consumers‚ determines prices‚ arranges the product sales and impacts clients.” (Liu G 2011) The above definition is describing the core intention of promotion. “Marketing is the process used to find out which items or solutions may be of interest to clients‚ and
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Eddie Keating Principals of Marketing Case Study 1 There are several different forces in the marketing environment that appear to pose the greatest challenges to Timberland’s marketing performance. Some examples of these problems are the following * Global marketing- meeting the consumers’ needs on a world-wide scale. Because consumers around the world all find different values in what they want to purchase‚ having a global appeal is difficult to do. * Having safe and reliable suppliers-
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INTRODUCTION Marketing is essentially a matching process between the needs and expectations of customers‚ and the organization’s ability and capacity to satisfy them. One of the main points of this process is the marketing planning. The purpose of marketing planning and its principal focus are the identification and creation of competitive advantage. Marketing planning is the planned application of marketing resources to achieve marketing objectives. In other words‚ it is the written document
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uncertain marketing environment deeply affects the organization’.Discuss this statement‚explaining what is meant by the’marketing environment’ and explaining how it might affect marketing plans and activities with an example. The Marketing Environment The marketing environment refers to all of the internal and external forces that affect a marketer’s ability to create‚ communicate‚ deliver and exchange offerings of value. The factors and forces within the marketing environment
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Marketing Plan for Lyssa’s Learners | | | | | Melissa Franklin | 3/13/2013 | | Table of Contents A. Company Description B. Mission Statement C. Goals D. Ideal Customer E. Market Description F. Core Strategy G. Core Branding Elements H. Product Service/Innovation I. Price Rationale J. Marketing Materials K. Critical Numbers L. Sales Forecast Company Description Lyssa’s Learners was founded by Melissa Franklin-Gray. Lyssa’s
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