HUMAN RESOURCE MANAGEMENT INTRODUCTION: Management has been by Mary Parker as “the art of getting things done through people.” It can also be defined as the field of human behavior in which managers plan‚ organize‚ staff‚ direct‚ and control human‚ physical and financial resources in an organized effort‚ in order to achieve desired individual and group objectives with optimum efficiency and effectiveness. Human resources are a crucial sub – system in process of management. This can be
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developed area locations in a cost-effective way mutually beneficial for both customer & BSNL. Method : Private RF modems in local lead from nearest Mobile BTS by customer Procedure : 1. Customer will apply higher BB‚ ILL or P2P leased line with own RF arrangement in end link / local lead. 2. BSNL will provide output on E1 or Ethernet from OFC CPE of nearest BTS and allow it on private RF. 3. One end of RF wil be BSNL mobile BTS and other end will be customer premise. Both will be installed / maintained
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IOSR Journal of Business and Management (IOSR-JBM) ISSN: 2278-487X. Volume 4‚ Issue 3 (Sep-Oct. 2012)‚ PP 18-21 www.iosrjournals.org Customer Satisfaction with Network Performance of BSNL and AIRTEL Operating In Gwalior Division (M.P.) 1 1 Dr. R. C. Upadhyaya‚ 2Vashundhra Sharma Prof.Commerce Department‚ GOVT.K.R.G.College‚ Jiwaji University‚ Gwalior (M.P.) 2 P.hd Scholar‚ Jiwaji University‚ Gwalior (M.P.) Abstract: In the today’s competitive world communication plays a very important
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described the factors contributing o job satisfaction and job dissatisfaction. The survey made regarding the job satisfaction in BSNL will facilitate and enables the management to know the perceptions and inner feelings regarding the job they are performing on day-to-day basis. The term job satisfaction reveals and focuses on the likes and dislikes of the employees of BSNL. In this particular study the researchers tries to identify the causes for satisfaction and dissatisfaction among the employees
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Government Departments of Telecom Services (DTS) and Telecom Operations (DTO)‚ with effect from 1st October‘2000 on going concern basis. It is one of the largest & leading public sector units providing comprehensive range of telecom services in India. BSNL has installed Quality Telecom Network in the country & now focusing on improving it‚ expanding the network‚ introducing new telecom services with ICT applications in villages & winning customer’s confidence. Today‚ it has about 36.42 million line basic
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ABSTRACT “A study on the customer perception of mobile phone service providers with special reference to BSNL” is a project aimed at studying the competitive position of BSNL‚ the strength and weakness of BSNL’s competitors‚ accessing the present level of service provided by BSNL and identifying the areas which require attention by BSNL for improving its services. The type of research undertaken for the study was descriptive research and the sampling design used is
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4.2.1 Use of BSNL and Uninor in Urban areas: Interpretation: Based on analysis 1) 15-30 age group is youth and this group is always more aware about the latest schemes and plan as uninor provides low call rates and other plans for sms and Internet. So here in youth Uninor gets the large customers. 2) 30-50 age group is working personas group and they always seeks for reliable and good services rather than costing. And also many companies who are government aided provides BSNL card to their
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Title Author Year Objective Variables Data and sampling Conclusion Limitations / Research gap TELECOMMUNICATION THROUGH BROADBAND SERVICES OF BSNL: A BIRD’S EYE VIEW International Journal of Technical Research and Applications e-ISSN: 2320-8163 Dr Shilpi Verma Assistant Professor Deptt. of Library & information Science (School for Information Science & Technology) Babasaheb Bhimrao Ambedkar University (A Central University) Vidya Vihar‚ Rai-bareli Road Lucknow-226025 (UP) may-june
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customer information is essential for the use of Microsoft Dynamics CRM 4.0 for customer relationship management tracking for both Wal-Mart and the customer and can become a tool used as a strategic opportunity and advantage with a competitive edge outcome for Wal-Mart’s stakeholders to analyze and make a decision as to whether or not repairing the self check-outs‚ allowing for negative publicity is good in the area of project feasibility. Tesco has built its massive Crucible database to parlay
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value of Equity refers to the No. of outstanding shares multiplied by the market price. Since‚ BSNL shares are not listed in stock markets‚ the book value of Equity is adopted instead of market value. ‘E’ COMPONENT The ratio of Sales to total assets is ‘E’ component of Z-Score. It measures the ability of the company’s assets to generate sale. ANALYSIS The various ratios for Z score value ‚ Z score for BSNL and Bharti Airtel and comparative study of Z score for 5 years from 2009-10 to 2013-14 of telecom
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