BUSINESS COMMUNICATION C3 M2 In this task‚ I will be producing a report on analysing the legal‚ ethical and operational issues in relation to the use of business information‚ using appropriate examples. I will also be explaining the advantages and disadvantages of each issue in relation to the use of business information. INFORMATION SECURITY: The protection of information and information systems against unauthorized access or modification of information‚ whether in storage‚ processing‚ or transit
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of those individuals on whom data is held. It impacts any business that holds personal information on their customers. It means that if a business breaks the rules and regulations mentioned in this act they will have to face legal punishments. The act limits how businesses uses their customers information Fact 3 Regulatory bodies – These are self-governing agency responsible for exercising independent authority over some area of business activity‚ such as ASA (Advertising Standards Authority) which
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Edexcel Level 5 Higher National Diploma in Business – Human Resource Management Organization Purpose & It ’s Environment on Unit 1/Business Environment by DR22576 Human Resources Management Institute‚ 246‚ Nawala Rd‚ Nawala‚ Colombo - Sri Lanka Submitted on 04/11/2012 Acknowledgment I should thank my parents for all the support and courage they have given me to complete this assignment successfully. I should also thank our lecturer for this module‚ Mrs
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D2: Evaluate the risks involved in the installation or upgrade of software and explain how the risks could be minimised. Loss of Income: Companies can easily lose income if their computer systems shut down. When the system shuts down‚ no actions can be done‚ meaning no orders can be accepted. In this way it is very likely that the organisation will lose customers‚ also money or maybe get a very bad reputation. So when upgrading or installing a new software there is a miner chance of this happening
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BTEC National Certificate/Subsidiary Diploma in IT Portfolio Evidence for Unit 9 – Computer Networks (2010) You MUST provide coursework for ALL of the ‘P’ tasks or you will not pass this piece of work. To gain a Merit you must‚ satisfactorily‚ complete all of the ‘P’ and ‘M’ tasks and gain a Distinction you must‚ satisfactorily‚ complete all of the ‘P’‚ ‘M’ and ‘D’ tasks. The assessment grid attached to this piece of coursework will help you. Section 1: Networks P1/P2/M1 You are working as an
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BTEC Higher National Diploma in Business Unit 01: Organisation and Behaviour Name: Rahenara Begum Task 1: Understand the relationship between organisational structure and culture What is organisation behaviour? The impact that individuals groups and structure have on behavior within organisation effectiveness is known as Organizational behavior. Understanding the principles of the organisational behavior enables an understanding of how to relate to other members of the organisation. In a competitive
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An important marketing technique mainly used is branding. Branding is the entire process involved in creating a unique name and image for a product in the consumer’s minds‚ and almost act’s as a business’s ‘identity’ as it creates an image for the business. A brand can be a powerful selling tool and can help achieve marketing objectives such as gaining market leadership and raising customer awareness. According to the chartered institute of marketing‚ the best brands create a special relationship with
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OPER 1027-Coursework 3 (30/3/2015) Select a company and provide an account of its operational activities. You need to identify which of these activities contribute more strongly to the creation of customer value. Further‚ you should discuss which aspects of the company’s operations may raise ethical or environmental concerns. The report should refer to the operations management concepts and theories that have been discussed throughout the course. Evidence of secondary research regarding the company’s
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complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer service means providing services that customers did not even know they wanted‚ but are delighted to find are provided. Identifying Customer Needs Effective customer service involves satisfying customer needs‚ so the first step is to find out what these are. All customers contact a business because they want something. Businesses use several
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Task 1 Our assignment is to carry out investigations into two companies from two different sectors; these sectors are the private sector and the public/voluntary sector. The private sector are all about making profit rather than providing a service. The public/voluntary sector on the other hand want to concentrate on providing a good and efficient service for their customers such as the NHS‚ they provide a medical service for residents of this country‚ of course this isn’t to make a profit because
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