employability ‚ and personal skills in the recruitment and retention of staff in JD’s(M2). The role of customer service assistant: Customer service assistant is working directly with a company’s customers‚ answering questions‚ providing information‚ performing research and handling complaints. Because they are often a company’s main source of continual customer contact‚ it’s important that they have a high level of specific skills. * Skills are the ability to do things as from driving a
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Unit 2 DB The Equal Employment Opportunity Commission or EEOC enforces federal laws in regards to discrimination against employees and job applicants alike for businesses of 20 or more employees. Employers are not allowed to discriminate based on race‚ color‚ sex‚ religion‚ disabilities‚ age or genetic information (Editorial Board‚ 2011). They also investigate complaints of sexual harassment. The EEOC was established through the Civil Rights Act of 1964. There are many laws that have to followed
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Assessment tool 2 (AT2) :Written/ Oral questions 1. Identify and describe three strategies you can use to manage your time. 1. Write a (to do) list. By writing a daily/weekly/monthly to do list will help organise and remind you of what needs to be done for whom and by when. No one’s memory is perfect and when under stress with competing demands‚ it is conceivable to forget things. The list will help you set out your time in priority order and organise consecutive activities so you are
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BTEC National Subsidiary Certificate/Extended Diploma in Business UNIT 1: The Business Environment Assignment Date issued: week beginning 16th September 2013 Date for final submission: end of week beginning 20th January 2014 Introduction You will already be familiar with organisations through having dealt with them as customers or employees. One of the aims of this unit is to help you to build on these experiences and learn to ‘walk in the shoes’ of owners
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Recruitment Theory In this task I am going to be defining the recruitment process and documentation components. Recruitment is a process in which allows businesses to obtain selected qualified people to attend to a job vacancy. The recruitment process is the steps in order to successfully pick suitable employees that match the specifications. There are typically seven steps included in the recruitment process to ensure the right person is selected: ● ● ● ● ● ● ● Indentify vacancy
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The employer could be looking for someone who has something new and exciting for the business to take the business up to the next level. Personal To become a manager the company looks for your personal skills some skills they are looking for are candidates who can work independently or as part of a team‚ and adapting hours so they can work flexible times
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“D3: Evaluate the problems they have identified from unmonitored costs and budgets” Introduction: For this task I will be discussing the effects of un-monitoring cost and budgets‚ and seeing how business could suffer if they are not look after responsibly. I will show disadvantages of not using this method properly. A cost of goods is what it should spend to make products. At the start of each period budget of production will be ready‚ using cost of goods and predicted production quantities. At
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Table of Content Introduction This is a coursework for MPU-2312 Civic Consciousness & Volunteerism. We had guided by Mr. Alex to carry out a charity event to raise fund for NGO. We will organize for a food fair and the theme is Eat for a Good Cause. During the event‚ we will be selling Vegetarian Foods and Healthy Meals. Our main purpose for doing this event is to encourage people to have a healthy living style. The event will be held on 12 of November 2014 starting from 9am to 4pm in TARUC’s old
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BTEC Higher National Diploma in Business Unit No: 4 Unit Title: Marketing Principles Assignment Cover Sheet Assignment No: 1 I hereby confirm that this assignment is my own work. I have identified and acknowledged all sources used in this assignment and have referenced according to the Harvard
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Introduction……………………………………………………………….Page 3 First Organisation 1.0…………………………………………………...Page 3 Second Organisation 2.0……………………………………………….Page 3 What goods do Marks and Spencer’s sell? 1.1...............................Page 3 What service does Cancer Research offer? 2.1..............................Page 3-4 Business Activity 1.2…………………………………………………….Page 4 Business Activity 2.2…………………………………………………….Page 4 Business Sector 1.3………………………………………………..........Page 4 Business Sector 2.3……………………………………………………..Page 4 Business Purpose 1
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