exceed business objectives and raising the customer’s expectation and experience. The manager is in charge of motivating employees and always making sure they are providing consumers with the best of service. Without a manager the employees in Carphone warehouse will be confused and less determined to provide great service to the customers. The manager has a say of the aims and objectives of business. This influences the business financially and affects the reputation of the business. Without
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Create a plan for the collection of primary and secondary data for a given business problem-p1 Data is a plural of datum‚ which is originally a Latin noun meaning "something given". Today‚ data is used in English both as a plural noun meaning "facts or pieces of information". Data is simply a "scientific" term for facts‚ figures‚ information and measurements. Example; People with white hair. Data collection by an organisation can be internal or external. Internal data- Information‚ facts
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Unit 301 Outcome 1: understand why effective communication is important in work setting. 1.1 Identify the different reasons people communicate Different reasons people communicate is to engage in conversation‚ to make a point‚ to explain a reason a point or a command and to receive important information. 1.2 Explain how communication affects relationships in work setting. Communication can affect relationships in a variety of ways‚ one way it can affect relationships is for example
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Name Btec Level 2 Unit 1 Principles of Food Safety when Providing Food and Drink for individuals Understand the importance of food safety measures when providing food and drink for individuals 1.1 Potential food safety hazards when preparing‚ serving‚ clearing away and storing food and drink: As part of making sure that the environment is a helthy and safe one‚ settings must develop good handwashing and personal hygiene rountines for staff and for children. When preparing food you must wash
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Unit 053 053.1. a) Diversity – The differences in individuals ie ethnic origin‚ religious background‚ gender‚ sexuality‚ appearance. b) Equality – Everyone has the same opportunities in life. c)Inclusion – Identifying‚ understanding and breaking down barriers to participation and belonging. Participation – the act of taking part or sharing in something. In the setting this is giving children and families a say in how provision is made for them. Discrimination can effect the individual
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Unit 107 1.1 - Communication is a two way process and is how a person will send a message and how a person will receive and understand the message. Communication is not only about the words used but the manner in which you use them. The main feature of two way communication is the flow of information from both ways. This process is called a communication cycle. Communication always has a purpose and this may be to pass on information or an idea‚ to express a need or want to persuade someone to do
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The World Health Organization state the definition of health being: health is a state of complete physical‚ mental and social well-being and not merely the absence of disease or infirmity. A negative concept of health concentrates on the absence of disease or illness. It suggests that you can only be regarded as being healthy if you have no disease or illness. Positive concepts view health as a state of well-being as an individual might feel well even if they have a disease. When asked how
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Social care theory and practice. Assessment 4 Teamwork improves communication‚ it isn ’t just about exchanging information - it is about ideas‚ feelings‚ hopes and desires‚ we find this when we communicate with people we trust and respect. It is also about all those things that make us the individuals that we are. Another important reason I feel is flexibility‚ good teamwork depends upon a willingness to change‚ to be adaptable‚ open-minded and to learn from skills of others‚ the good care worker
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Voor deze opdracht heb ik gewerkt met de volgende organisaties: Greenpeace en Starbucks deze bedrijven zijn goed gekeurd door meneer Kerstholt via de email op 1 Oktober 2014 Task 2 P3 Describe how two businesses are organize. Identify the activities of the functional areas ‚ and describe the relations between them. The first organization I chose is Starbucks Coffee Company. About Starbucks It’s an American global coffee company and coffeehouse chain
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001 The context for safeguarding children and young people 1.1 Identify the changes which have occurred in the UK over the past 100 years in relation to children and health conditions/practices‚ education and employment‚ citizenship and rights‚ equality and diversity. A) Health conditions/practices There is now legislation in place to ensure all children have access to the health services they may need. Agendas such as ‘every child matters’ ensures that children have the opportunities
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