BTEC Higher National Diploma in Business Unit 01: Organisation and Behaviour Name: Rahenara Begum Task 1: Understand the relationship between organisational structure and culture What is organisation behaviour? The impact that individuals groups and structure have on behavior within organisation effectiveness is known as Organizational behavior. Understanding the principles of the organisational behavior enables an understanding of how to relate to other members of the organisation. In a competitive
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wider coverage of business and external issues‚ including political‚ economic‚ social‚ technological‚ legal and environmental factors. A SWOT analysis allows McDonald’s to consider advantages that may help tell the differences between them and their competitors. Analysing weaknesses shows what McDonald’s can do to improve their business in order to gain more customers. Opportunities and threats analysis help McDonald’s determine the current and future viability of their business plan. With PESTLE
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BUSINESS COMMUNICATION C3 M2 In this task‚ I will be producing a report on analysing the legal‚ ethical and operational issues in relation to the use of business information‚ using appropriate examples. I will also be explaining the advantages and disadvantages of each issue in relation to the use of business information. INFORMATION SECURITY: The protection of information and information systems against unauthorized access or modification of information‚ whether in storage‚ processing‚ or transit
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D2: Evaluate the risks involved in the installation or upgrade of software and explain how the risks could be minimised. Loss of Income: Companies can easily lose income if their computer systems shut down. When the system shuts down‚ no actions can be done‚ meaning no orders can be accepted. In this way it is very likely that the organisation will lose customers‚ also money or maybe get a very bad reputation. So when upgrading or installing a new software there is a miner chance of this happening
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Roohi Ahmed Contents Introduction 3 What is distribution? 3 What is distributions role in retailing? 4 Distribution methods at Sairaz 6 Distribution methods at HOUSE OF FRASER 6 Conclusion 7 Bibliography/Reference 7 Introduction In this report I am going to discuss about the independent retailers distribution process of Boots and the multiple retailers distribution process of HOUSE OF FRASER. What is distribution? Distribution is the way in which a product is spread over
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complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer service means providing services that customers did not even know they wanted‚ but are delighted to find are provided. Identifying Customer Needs Effective customer service involves satisfying customer needs‚ so the first step is to find out what these are. All customers contact a business because they want something. Businesses use several
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Task 1 Our assignment is to carry out investigations into two companies from two different sectors; these sectors are the private sector and the public/voluntary sector. The private sector are all about making profit rather than providing a service. The public/voluntary sector on the other hand want to concentrate on providing a good and efficient service for their customers such as the NHS‚ they provide a medical service for residents of this country‚ of course this isn’t to make a profit because
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These options‚ of course‚ are mandatory for any online business‚ especially‚ for academic writing service. The chat support asks you to fill in an email address to get in touch‚ probably they will be sending out some-kind of newsletters later. It is essential to note‚ that they provide assignments writing assistance
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In a report you need to evaluate the effectiveness of the use of the techniques in marketing products in this business. How effective is it? Technique Effectiveness Relationship It is very important for Apple to have a good relationship with their customers because loyalty will greatly increase their profit. The good relationship Apple keeps with its customers through great customer service and good deals ensures that customers will keep coming back to buy more products. If their customers are
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M1 In this task I am going to create an information sheet which will compare the purposes of the different documents used within the recruitment and selection process. Person specification: The purpose of the person specification is to provide details about the type of person required such as attributes‚ personality for example qualifications. The person specification often includes Knowledge and Skills Experience‚ Personal‚ attributes‚ Interests and qualifications. Job description: The purpose
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