The data protection act is in place to ensure that people and companies that have access to personal information only use it for what they need to‚ to complete their work. This relates to my work in the way that I am not only handing peoples businesses and what’s going on in them but I have people’s personal data to hand. So I know what a lot of what’s going on in people’s private lives‚ so I need to ensure that I keep this data private and not go around making it publicly known knowledge. The data
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Assignment 2 Task 2 M1) Describe the barriers to effective communication during the interaction? To understand the barrier to effective communication firstly we need to know what does barrier means and the main ways communication can be blocked. Barrier is something that “gets in the way” or stops another thing from happening and there are three main ways in which communication can be blocked if a person cannot see‚ hear or receive the message‚ if a person cannot make a sense of the message
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ADVANCED DIPLOMA IN BUSINESS MANAGEMENT‚ 16TH JULY 2012 INTERNAL ASSIGNMENTS‚ CUSTOMER SERVICE I M O D U L E ASSIGNMENT ONE 1. Identifying a financial institution of choice and accessing the business environment. ECOBANK The ecobank Kenya is also known as the Pan African Bank‚ it is a financial institution whose day to day activity involves lots of dealings with both normal individual customers and also corporate customers. They’ve got great customer service officers and
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BTEC Apprenticeship Assessment Workbook Level 2 Health & Social Care 1 1. THE APPRENTICESHIP AND YOUR ROLE In this induction section you will show that you understand the employer/employee relationship and what someone who works in the health and social care sector is required to do. The Workbook will help you to show that you follow agreed ways of working. KNOWLEDGE AND UNDERSTANDING Task 1 WorkSkills: Unit 1: 1.1‚ 1.2 Task 1a Complete the spider diagram below to show that you understand
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GROUP ROLES We take on many roles throughout the day and while most of these tie into our social status‚ personal duties‚ expectations and our behaviors they are only one of the few roles we learn about in time. Social roles are used to predict the way an individual acts in a situation and there is a belief that they are the result of a situation. When working in groups‚ roles exists that are not related to our personality or a result of our behavior. A superior can give them to us or
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(D2) - Whist taking part in both group interactions and one to one interactions there are many factors that influence the effectiveness of each. This essay will therefore evaluate the factors in which I came across which were an influence to my effectiveness in the interactions. Firstly in the one to one interaction I feel the factors that came across which made my interaction effective was my speech as I feel that I used a clear pronunciations to the service user which allowed her to understand
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Forming Stage: The group members introduce themselves one to another; who they are ‚what they do‚ what experience they have got; their area of expertise; what project they have worked on; etc. Samantha then will have to introduce the new project to all of them ‚ its objectives - purposes and what is required of the group. They list out the processes or things‚ which they will have to do in order to complete the project. Storming Stage: Every individual in the group will come up with different ideas
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P1 & P2 In this report I will talk about the decision you have to make before upgrading a software program and some advice so you won’t encounter any errors or difficulties! The things that make you upgrade can be: • New Features – There might be new things that might make your work better. • Improved Performance – This might mean that the performance is much faster. • Security – This new update will feature some security changes and will keep you safe from any viruses. All these things above can
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Laura Bate – Diploma Level 2 1.1 – Define the following types of abuse: - Physical Abuse 1.1a – Physical abuse can be defined as causing actual physical harm to an individual. 1.2a - The signs and symptoms associated with physical abuse can be e.g. hitting‚ shaking‚ biting‚ throwing‚ burning and suffocating. 1.3a - The factors that may contribute to an individual being more vulnerable to physical abuse can be due to their age‚ their physical ability‚ a physical disability‚ a sensory impairment
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National Diploma Examiners Report Guidance - Unit D Examiners’ Report Guidance NEBOSH NATIONAL DIPLOMA IN OCCUPATIONAL HEALTH AND SAFETY NEBOSH INTERNATIONAL DIPLOMA IN OCCUPATIONAL HEALTH AND SAFETY Unit D and ID Assignments CONTENTS Introduction 2 Unit D and ID Assignments 3 2011 NEBOSH‚ Dominus Way‚ Meridian Business Park‚ Leicester LE19 1QW tel: 0116 263 4700 fax: 0116 282 4000 email: info@nebosh.org.uk website: www.nebosh.org.uk The National Examination Board in Occupational Safety
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