Introduction to the Hospitality (Unit 1/2 BTEC Hospitality) [pic] First edition Issued Monthly Price £1 [pic][pic] [pic] [pic] Dear Reader‚ Welcome to this the first edition of my new “Hospitality in Focus” magazine. I hope you enjoy the information and news it has to offer you. In future editions you can look forward to restaurant reviews‚ specialist articles from‚ Guest reporters
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Chapter 1: The Hospitality Industry and You What is Hospitality? * Many people’s definition of hospitality extends only to restaurants and hotels * In reality‚ it goes far beyond this and includes any organization that provides food‚ shelter‚ and other services * Students considering entering the field of hospitality should take into consideration all of the types of business that hospitality encompasses but also‚ the various career streams in functional areas across segments (such as
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Hospitality management’s purpose has to do with accommodating and treating people in a way that is the most appropriate to the situation. It is one of the most growing industries and provides the employment of many. It now has attained a much higher status in society and demands high standards of work from its employees. I believe people in hospitality require: an enthusiastic attitude‚ friendly disposition‚ neat appearance‚ a willingness to work‚ confidence‚ cleanliness‚ personal hygiene‚ adaptability
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Definition of Hospitality Management University of Phoenix Definition of Hospitality Management What is Hospitality Management? Simply defined‚ Hospitality Management is the administration of policies and procedures relating to aspects of the hospitality industry/ industries such as hotels‚ motels‚ tourist attractions so on and so forth. Managing such categories may include indirect or direct supervision‚ administrative duties‚ critical thinking and a willingness to do what needs to be done in
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Source: Hospitality - Your Keys to Success. Lanny Hass‚ Rob Hawk. NC Cooperative Extension. Hospitality: The Guest Pays the Bills The landowner who offers his property for use by those who pay a fee is in the “hospitality” business. It is important that the customer receive the attention and service that will keep him or her coming back as well as telling others about the business. Customer service problems can be generally prevented or solved by attention to 4 areas: 1. 2. 3. 4. Providing
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Title: Study the Challenges of Information Technology on Sustainable Hospitality Industry Supervised By: Muhammad Zafar Saeed Prepared By: Students Name Reg. no Waseem Ahmed 1211-934 Batch # (ADHM) 33 Advance Diploma in Hospitality Management Acknowledgements The researcher is deeply grateful to God Almighty first and also to our parents for their utmost support. We would also like to express our gratitude to the following people who gave generously of their time and advice to
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the "Seven Deadly Sins of Service" COLDNESS Hospitality itself is a huge industry now a day and it is vital to have good customer service‚ this is what hospitality is all about‚ making people feel welcome with the product you are offering and surpassing their needs‚ coldness is a big sin in this industry‚ it means to not be affectionate or friendly‚ and not be a very enthusiastic person. The consequences of being a cold person in the hospitality industry is that you are basically not being hospitable
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There is no need to say that‚ in according to meet these needs of the guests and surprise them‚ Ciragan Palace Kempinski needs high qualified employees who can maintain the Kempinski standards‚ who can manage stress and who are flexible. However‚ hospitality and tourism industry has a huge issue of finding and keeping employees. Employee turnover is a growing issue in the
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THE HOSPITALITY INDUSTRY AND YOU What is hospitality management.- Most people think the hospitality industry the usually think of hotels and restaurants . However the true meaning of hospitality is much broader means the reception end entertainment of guests ‚ visitors or strangers with liberality and good will. Hospitality not only includes hotels and restaurants but also refers to the other kinds of institutions that offer shelter food or both to people away from their homes. The hospitality
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The Hospitality Management The hospitality industry supported 7.5 million USA jobs in 2011(“selectusa.commerce.gov”). It includes a broad variety of service industries that incorporate food service‚ tourism‚ and hotels (“economywatch.com”). The business depends in large part on the number of people traveling for business or pleasure. Economy has a big impact on travelers’ decisions. When individuals and corporations are doing well financially‚ they are more likely to take vacations and spend
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