P1 Businesses that are well known for providing superb customer service have several characteristics in common: they understand what customer service really means they understand their customers and aim to fulfil their needs in every way every single person in the organisation wants to achieve this aim Customer service is the customer’s complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer
Premium Customer Customer service Active listening
students who have enrolled to study at SFX are safe while they are within the environment and also receive they best education the college can offer. Tesco’s director ensures that the business is meeting its goals by setting out the aims and objectives for the business. He also decides on the strategy for the business and also has interest of the shareholder‚ making sure the shareholders don’t lose any amount of the money that they invest in the company. The comparison of the two directors in these
Premium Management
Personal Selling Sales staff can work in many different businesses ‚ they can work in the high street ‚ they can sell cars ‚ clothes ‚ electronics they can also work in call centres and try sell over the phone ‚ you also get some sales staff who work from door to door and do door to door sales. Sales staff is an important roll in all organisations‚ they are the face to the customers they are what drags the customer in and talk them into buying something they are trying to sell‚ the more sales
Premium Sales Customer service Marketing
a period of time that follows the recovery phase in a standard economic cycle. Some of the characterised features of a Boom are: a rising stock market‚ low rate of unemployment‚ working at full or near full capacity and a strong customer demand. (Business Dictionary‚ Online) The benefits of operating in a boom One of the benefits of operating in a boom is the customer r demand for products increases‚ the reason for this
Premium Economics Unemployment United States
Unit 4 Business Communication Assignment Introduction I have chosen Tesco as the main organisation and I will be answering questions on whether it has an impact on Tesco or not. Tesco plc is a global grocery and general merchandising retailer headquartered in Cheshunt‚ United Kingdom. Tesco is the fourth-largest retailer in the world measured by revenues‚ after Wal-Mart‚ Carrefour and Metro. The second-largest measured by profits after Wal-Mart. It has stores in 14 countries across Asia‚ Europe
Premium
due to prior commitments‚ such as data entry cleansing‚ and will not interrupt unless it is important. The team members know that periods of time are dedicated to them and their interests; this makes them feel valued (TAFE Queensland 2013‚ p18). 3. Managing contingencies. The best made plans can always go awry due to unforseen circumstances. Managing contingencies or having a back up plan in place for such circumstances can ensure that everyone’s routine doesn’t go off the rails. For example
Premium Management Time Planning
stakeholders exert on Tesco. I will be evaluating the following stakeholders: customers‚ employees‚ shareholders and suppliers. The first stakeholder I am going to evaluate is customers which are external stakeholders. Customers contribute to profit levels and turnover through buying products and services. People are stakeholders in a company for financial reasons‚ customers do not want to have to spend an excessive amount of money to purchase a product‚ so if the product is cheaper in one store‚ such
Premium Stakeholder Shareholder Strategic management
main employability and personal and communication skills required when applying for a specific job role. The skills you need to require when applying for this specific job role as an after sales support Engineer at Snorkel are: Good communication skills‚ with an ability to clearly convey complex instruction. This is a very important skill when applying for the job because if the person decided to employ you and you turned up to the job and you had bad communication skills then the employee would not
Premium
least two organisations of your choice apply the marketing mix (7P’s) to the marketing planning process to achieve business objectives. • Definition of Marketing Mix The Chattered Institute of Marketing defines the marketing mix. “The combination of marketing inputs that affect customer motivation and behaviour these inputs traditionally encompass four controllable variables ‘the 4 Ps”: product‚ price‚ promotion‚ and place. The list has been extended to 7 Ps‚ the additions being people‚ process
Premium Marketing Marketing mix Price
Create a plan for the collection of primary and secondary data for a given business problem-p1 Data is a plural of datum‚ which is originally a Latin noun meaning "something given". Today‚ data is used in English both as a plural noun meaning "facts or pieces of information". Data is simply a "scientific" term for facts‚ figures‚ information and measurements. Example; People with white hair. Data collection by an organisation can be internal or external. Internal data- Information‚ facts
Premium Data Information Scientific method