In this assignment‚ I will be describing the different types of customers you may meet at a superstore and writing about their needs and expectations. Dear Alan‚ In a superstore‚ there are many different types of customers that you may meet‚ in this email; I will be describing the needs and expectations of an Internal Customer‚ a Disabled customer and a young couple with children. For a quick example‚ a standard customer would expect a clean store and friendly staff‚ where-as a disabled customer
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Management TECH 490 Table of Contents A. Professional Resume………………………………………………………………..5 B. Outcomes Outcome 1……………………………………………………………………….....7 Outcome 2……………………………………………………………………….....10 Outcome 3……………………………………………………………………….....13 Outcome 4……………………………………………………………………….....16 Outcome 5……………………………………………………………………….....19 Outcome 6……………………………………………………………………….....22 Outcome 7……………………………………………………………………….....25 Outcome 8………………………………………………………………………..
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ADVANCED DIPLOMA IN BUSINESS MANAGEMENT‚ 16TH JULY 2012 INTERNAL ASSIGNMENTS‚ CUSTOMER SERVICE I M O D U L E ASSIGNMENT ONE 1. Identifying a financial institution of choice and accessing the business environment. ECOBANK The ecobank Kenya is also known as the Pan African Bank‚ it is a financial institution whose day to day activity involves lots of dealings with both normal individual customers and also corporate customers. They’ve got great customer service officers and
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* LO2.1‚2.3 compare different leadership styles used in selected organization and assess similarities and dissimilarities of management style applied in such organization * INTRODUCTION * .Define the leadership and leadership styles. * Define the leadership Leading is the process of influencing people to work towards a common goal. The essence of leadership dynamic process in a team where one individual influence the others to contribute voluntarily to the achievement of group task
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6. Why is it important to safeguard children and young people? (2.1) Everyone has a responsibility to safeguard children. All adults and people working with children have a responsibility to ensure the safety of children and young people and protect them from harm. Every child can be hurt‚ put at risk of being harmed or abused‚ regardless of their age‚ gender‚ religion or ethnicity. It is very important to safeguard children and young people as no one deserves to be abused‚ whether it is physical
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Evaluating Business Communication BCOM/230 January 30‚ 2012 Evaluating Business Communication The learning team assignment for the previous week has a formal memo sent to William‚ the CEO; a regular memo sent to Mark‚ the sales manager‚ and Dana‚ the marketing manager; and an email to the accounting department. These communiqués were to inform the individuals about the accounting team’s findings on JJJ Company’s files. Upon reviewing each communiqué from the
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Business Studies Controlled Assessment My small business introduction A brief description of my small business. My small business is a local business that is located near its potential customers on Nags Head Road‚ Enfield. This small business is a small off lenience that it is a sole trader however it does have two employees working for him regularly. A small selection of the products/services are that it provides for its customers if things like bread‚ sweets‚ drink‚ alcohol and a key meter
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Module title: Business Communication Assignment number: 2 Assignment title: Press Release and Media article Submission date: 24th Jan 2014 Press Release Apple’s God Father‚ Steven Jobs dies aged 56 October 6‚ 2011 12:15:00 CUPERTINO‚ California‚ October 5‚ 2011 The co-founder and chief executive of Apple‚ Steven Jobs has passed away in Palo Alto at 56 years old. He had suffered a long term pancreatic tumor and died at his home‚ surrounded with closest family members. As a visionary and
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1. Barriers to communication *Failure to analyses the needs of the receiver *Poor listening‚ and lack of attention to feedback *Different cultural background *Too many people to pass on the message from the sender to the receiver *Poor feedback‚ with filtering‚ omission and errors as messages are passed on *Written message that have been badly set out *Different perception of situation and meaning of message *Poor planning of information *The sender information may be insufficient or not
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According to marketing head of south india the unanimity of the current forecasts is not an incontrovertible evidence of impending business acceleration .The survey stating the ambiguous nature of the market is another reason‚ which calls for another look at the new product launch and appears that the product has to be postponed indefinitely. EXHIBIT 3 The company conducted a review meeting for the workers who are on strike for the last three months ‚ the HR manager decided that
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