The main reason McDonald’s use both SWOT and PESTLE analysis is because it allows McDonald’s to see what they can do to improve themselves in the future. SWOT is an acronym that stands for strengths‚ weaknesses‚ opportunities and threats. PESTLE has wider coverage of business and external issues‚ including political‚ economic‚ social‚ technological‚ legal and environmental factors. A SWOT analysis allows McDonald’s to consider advantages that may help tell the differences between them and their
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M2: Review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. D1: Evaluate strategies used in health and social care to overcome barriers to effective communication and interpersonal interactions. In this essay I will be reviewing the strategies to overcome barriers within effective communication and interpersonal interaction and identifying their benefits and weaknesses. After reviewing the strategies I will be evaluating
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org/about-us/how-we-are-run/chief-executive-and-executive-board Marks and Spencer’s http://corporate.marksandspencer.com/investors/shareholder-information Cancer Research & Marks and Spencer’s http://www.wikipedia.org/ Level 3 BTEC Business Book 1 Lecturer: Ben O Notes & Unit 1: Business Environment booklet by Ben O
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In a report you need to evaluate the effectiveness of the use of the techniques in marketing products in this business. How effective is it? Technique Effectiveness Relationship It is very important for Apple to have a good relationship with their customers because loyalty will greatly increase their profit. The good relationship Apple keeps with its customers through great customer service and good deals ensures that customers will keep coming back to buy more products. If their customers are
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Describe the types of resources available for producing high quality and attractive documents High quality Photocopier and someone who has the skills to use it to ensure you get a neat and clear print each time. A scanner to ensure that you can scan the document with ease when you need to and are able to keep the original. A computer to process and operate all the above machines High quality software‚ and ensure that it is up to date. Tape‚ Folders‚ Binding machine depending on the you
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D2: Evaluate the risks involved in the installation or upgrade of software and explain how the risks could be minimised. Loss of Income: Companies can easily lose income if their computer systems shut down. When the system shuts down‚ no actions can be done‚ meaning no orders can be accepted. In this way it is very likely that the organisation will lose customers‚ also money or maybe get a very bad reputation. So when upgrading or installing a new software there is a miner chance of this happening
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Assignment 2 Health and Safety Legislation‚ policies and procedures in Health and Social Care Report re: The Sunshine Care Home ( this is not a real care home) The care home is for residential care of older people. Everyone is assessed before they join the home. Everyone is over 65 years of age and single. The majority of residents are able to walk a short distance unaided by using a walking aid. Two residents are wheel chair users. The Management of Health and Safety At Work Act 1996 This
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Personal Selling Sales staff can work in many different businesses ‚ they can work in the high street ‚ they can sell cars ‚ clothes ‚ electronics they can also work in call centres and try sell over the phone ‚ you also get some sales staff who work from door to door and do door to door sales. Sales staff is an important roll in all organisations‚ they are the face to the customers they are what drags the customer in and talk them into buying something they are trying to sell‚ the more sales
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Task 1 Our assignment is to carry out investigations into two companies from two different sectors; these sectors are the private sector and the public/voluntary sector. The private sector are all about making profit rather than providing a service. The public/voluntary sector on the other hand want to concentrate on providing a good and efficient service for their customers such as the NHS‚ they provide a medical service for residents of this country‚ of course this isn’t to make a profit because
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P1 Businesses that are well known for providing superb customer service have several characteristics in common: they understand what customer service really means they understand their customers and aim to fulfil their needs in every way every single person in the organisation wants to achieve this aim Customer service is the customer’s complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer
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