Build-A-Bear: Build-A-Memory Synopsis This case illustrates the success that Build-A-Bear Workshop has achieved since its founding in 1996. A detailed description is given of the Build-A-Bear retail experience and why it is that both parents and children are drawn to this concept. Personalization‚ and not just customization‚ is the driving force. The case also highlights how founder Maxine Clark stays in touch with the customer and the employees. For Clark‚ management-by-walking-around is more than
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Build-A-Bear Workshop Case Study 1. Which of the marketing management concepts covered in this chapter best describes Build-A-Bear Workshop? The marketing concept within the marketing management concepts is the one that best describes Build-A-Bear. The marketing concept‚ which is the “marketing management philosophy which holds that achieving organisational goals depends on determining the needs and wants of target markets and delivering the desired satisfactions more effectively than competitors
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Q.No.1: Give Examples of needs‚ wants‚ and demands that build A-Bear customers demonstrate‚ Differentiating each of these three concept. Need:Need is the basic element of every human life. These needs were not created by marketers‚ they have the basic part of the human makeup. Build A Bear customers are children and children have a need of entertainment and enjoyment. Build A. Bear provide these need in the form of toy and other children stuff. Without these kind of activity children have no life
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attainable growth strategy Marketing- Loyalty program to retain customers Seasonal menu items Finance- Lease buildings Lack of long term debt Operations- Make their own dough and distribute to stores Information- Franchising system & site selection and proprietary software Research and Development & Product Innovation Mgmnt/HR- extensive front and back of house training to employees Organizational Weaknesses General- Electronic and technology toys Marketing- Children like electronic
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Company Background Build-A-Bears mission statement states‚ “At Build-A-Bear Workshop®‚ our mission is to bring the Teddy Bear to life. An American icon‚ the Teddy Bear brings to mind warm thoughts about our childhood‚ about friendship‚ about trust and comfort‚ and also about love. Build-A-Bear Workshop embodies those thoughts in how we run our business everyday.” (Buildabear.com 2012). Build-A-Bear Workshop‚ Inc. is the leading and only global company that offers an interactive make-your-own stuffed
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million bears and had over 400 stores in operation worldwide in Australia‚ Canada‚ Denmark‚ France‚ Germany‚ Japan‚ South Korea‚ The Netherlands‚ Norway‚ the Republic of Ireland‚ Poland‚ Russia‚ Singapore‚ South Africa‚ Sweden‚ Taiwan‚ Thailand‚ the United Kingdom and the United States (including Puerto Rico). While the majority of Build-A-Bear stores are in shopping malls‚ by 2008 the company had opened five stores in Major League Baseball stadiums.[3] In 2006‚ the company acquired The Bear Factory
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According to this case‚ in the 1990s dot-coms were very popular. The walk-in stores were not excelling and at this time it seemed like a bad idea to open one that will be selling stuffed animals. Despite this fact‚ Maxine Clark founded Build- A-Bear Workshop in 1996. Unexpectedly‚ Clark’s store excelled quickly and greatly‚ having more supporters versus non-supporters. Not only is the company continuously excelling in profits‚ but it is also expanding the availability of its products by the many
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4 October‚ 2010 CASE STUDY BUILD A BEAR A MEMORY SUMMARY Maxine Clark opened a company store ³Build A Bear´ in 1996. In that era people were interested in dot-coms . Opening a retail shop at that time was not rational. But the founder of the company store found a new way to attract customers and to satisfy them. As its name shows it is a workshop where bear are built but not by the worker but by the customers themselves. This was the concept that took Build A Bear to the highest position
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Marketing management Assignment Raffles University Ulaanbaatar‚ Mongolia Lecturer: Nazaretha C. Villacruz Done by: Erdenezuchi Purevtseren Word count: 1591 Introduction Build-A-Bear Workshop is a very successful organization. It is a place where small children to big kids can play and enjoy the place. The founder of Build-A-Bear is Maxine Clark. She had the idea of making a teddy bear when she was only 10 years old. At that time she wanted many different types of teddy bears. And
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and demand that Build-A-Bear customers demonstrate‚ differentiating each of these three concepts. What are the implications of each on Build-A-Bear’s actions? Needs are defined as a basic part of the human makeup. According to Maslow’s Hierarchy of Needs‚ the need for toys belong to the third level or the social needs for love and belonging level. The primary target market of Build-A-Bear are children. A toy can provide the friend or social belonging a child needs. Build-A-Bear provides for the
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