Agent Call Summary Report - Chart 1 Total Inbound‚ Outbound Calls by Agent 3/25/2013 1:00:00 AM (+01:00) 0 0 0 0 1 0 0 0 0 6 0 0 0 0 11 0 0 0 0 4 0 0 0 0 14 0 0 0 0 7 - 4/25/2013 12:00:00 PM (+02:00) Agent05(ccagent05) Agent06(ccagent06) Agent Name (Agent_ID) Inbound Sum of ado.total_inbound Sum of Outbound-IPCC ado.total_outbound_ipcc Sum of Inbound-ACD ado.total_inbound_icd Sum of @tf_total_nonicd_ib Sum of ado.total_outbound_nonipcc Outbound- Non IPCC Inbound- Non ACD
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PEDRO A. PATERNO (1858-1911) Proponent of the Pact of Biak-na-Bato Pedro Alejandro Paterno was born in Santa Cruz‚ Manila on February 27‚ 1858 to the affluent couple‚ Maximo Molo Paterno and Carmen de Vera Ignacio. His father‚ a rich Filipino with Chinese ancestry‚ was exiled to Guam for complicity in the Cavite Mutiny of 1872. In 1871‚ Paterno graduated with the degree of Bachelor of Arts at the Ateneo Municipal de Manila. He pursued further studies in Spain at the Seminario Conciliar de
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Hello everyone‚ I went to my first NA/ AA meeting tonight and could not wait to discuss the outcome. The main thing I found interesting is many people was in recovery for years. At least 10 people was clean over 5 years‚ but continue to attend meetings as part of their recovery process or to maintain clean. Also‚ many people became addicted to drugs due pain management. Speaking about knee pain‚ back pain‚ several people was in car accidents or hurt at work. Regular pain medication was not working
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1.0 INTRODUCTION 1.1 Origin of the Report This report is an Internship Report prepared as a requirement for the completion of the BBA Program of the Independent University‚ Bangladesh (IUB). The primary goal of internship is to provide an on the job exposure to the student and an opportunity for translation of theoretical conceptions in real life situation. Students were placed in enterprises‚ organizations‚ research institutions as well as development projects. The program covers a period
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What reaction(s) could be occurring as the Na and K surface tarnishes? Write balanced equations for each reaction you can imagine. Hint: Recall air is mae up of water vapour‚ nitrogen‚ and oxygen. Suggest why oxygen (found as O2 in the air we breathe) is more likely to react rather than nitrogen (N2). The surface of Na and K could be tarnished because of reaction with oxygen. If Na or K is burned in air‚ the results are mainly formation of white sodium peroxide
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Eric Jackson BWR 4 @02729229 Thesis: Today African Americans are still haunted by the philological effects of slavery‚ also known as the ghost of the plantation. Critical review of scholarship: For this essay I will be referring to the single source of Breaking The Chains Of Psychological Slavery by Na’im Akbar. In this book he is reviewing how slavery still affects the minds of people today. He referrers to this as the Ghost Of The Plantation‚ still lurking and haunting African Americans today
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Breaking the chains of psychological slavery’ is a book written by Na’im Akbar. In his book‚ he begins by trying to define the concept behind psychological slavery. This is traced back to the slavery period of American history and the stress that was then placed on establishing the sum inferiority of the slave (Akbar and Rasheed). He says that‚ “History lingers in the difficulty many African Americans who have low self-esteem and the disregard American society shows toward black people”. In his
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Isang Panaginip na Fili: Doña Victorina de de Espadaña 1. Was the character’s delivery (acting) congruent to her role? There are certain key points that made the character’s performance an effective one. First‚ her facial expressions were dynamic and entertaining. Her character served as a comic relief in the play. She managed to make the character dislikeable but comical at the same time. Second‚ she moved with an exaggerated elegance. In the novel‚ Doña Victorina struggled to seem more Spanish
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The 10 commandments of employee discipline and dismissal DIRECT FROM THE LABOR FRONT By Atty Josephus B Jimenez (The Freeman) | Updated June 15‚ 2013 - 12:00am 0 7 googleplus0 0 Last year alone‚ hundreds of adverse rulings were slapped upon scores of companies‚ resulting to millions of liabilities. It is sad to note that many employers today‚ either abetted by their HR and personnel managers‚ or against the professional advice of HR and lawyers‚ do not really adhere to the provisions of the
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Every civilization‚ at one moment or another‚ has made mistakes. If its citizens forget about their past errors‚ it is inevitable that they will repeat them. In the satire Animal Farm by George Orwell‚ we follow a community of animals as they change political regimes‚ and repeat the same mistakes as before. Through irony and symbolism‚ Orwell shows us how ignorance and naïvety lead to the repetition of past errors. The author uses irony throughout the book‚ to make us realize that ignorance and
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