Jeff Bray Consumer Behaviour Theory: Approaches and Models Consumer Behaviour Theory: Approaches and Models...............................................2 1.1 Consumer behaviour & consumer decision making ............................................2 1.2 Theoretical approaches to the study of consumer behaviour..............................3 1.3 Economic Man .....................................................................................................4 1.4 Psychodynamic Approach
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Presentation Consumer Behavior Stress and Consumer Behavior Objective & Agenda To understand the relationship between stress specific to life events with the consumer decision making by proposing a model. Agenda Concept of Stress Concept of Coping Strategies Limitations Theoretical Foundation of Proposed Model Implications For Future Research The Concept of Stress Stress - a broad term Two categories of definitions 1: Stimulus Definitions: Based on external conditions
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CONSUMER BEHAVIOR STUDIES. CONSUMER BEHAVIOR: Consumer behaviour is the study of when‚ why‚ how‚ and where people do or do not buy a product. It blends elements from psychology‚ sociology‚ social anthropology and economics. It attempts to understand the buyer decision making process‚ both individually and in groups. It studies characteristics of individual consumers such as demographics and behavioural variables in an attempt to understand people’s wants. It also tries to assess influences on the
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TABLE OF CONTENTS 1. Section A 1 1.1. What is LOHAS? 1 1.2. Describe two LOHAS products. 1 2. Section B 2 2.1. Consumer decision process 2 2.1.1. Need recognition 2 2.1.2. Information search 2 2.1.3. Evaluation of alternatives 2 2.1.4. Purchase 3 2.1.5. Consumption 4 2.1.6. Post-consumption evaluation 4 2.1.7. Divestment 4 2.2. External influences 4 2.2.1. Culture 4 2.2.2. Social class 5 2.2.3. Family 5 2.2.4. Reference groups
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Teens and consumer behavior Cr: http://abayweb.com/teens-and-consumer-behavior/ Shopping‚ is a word often used in everyday life in the context of the economy‚ both in the corporate world and in our household. But the same word meaning has evolved as a reflection of lifestyle and recreation on certain economic class society. Shopping also has a special meaning for teenagers. Consumptive Lifestyle The word “consumer” (as an adjective; see the suffix-if) often defined the same as the word
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few major criteria in such case. However consumers would have different consideration for their decision depending on their individual factors. From having the wants and demand to the step of making purchase decision and consumption. There are different factors that would influence and affect the consumer decision. External Influences There are two sources that influence buying behavior. The first one is formal sources which are
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Burberry Positioning: After fixing the brand image‚ Burberry positioning in the market is to provide high quality and fashionable products such as clothing and accessories to high-end customers through retail stores. The brand is recognized by customers through its check design that immediately distinguishes the brand from other competitors in the industry. Customers perceive the brand as an icon that reflects fashion but at the same time it reflects luxury and classiness. Burberry targets
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CHAPTER 2 Consumer Research LEARNING OBJECTIVES After studying this chapter students should be able to: 1. Compare the differences between customer research and marketing research. 2. Describe the differences between quantitative research and qualitative research. 3. Understand the use of positivist and interpretivist research. 4. Describe the steps in the consumer research process. 5. Explain the difference between primary and secondary research. 6. Discuss the differences between
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Attribute…………………………………………….. Changing the Overall Brand Rating…………………………… Changing Beliefs About Competitors’ Brands………………………. The Elaboration Likelihood Model……………………………………….. 3. Behavior Can Proceed or Follow Attitude Formation…………………… Cognitive Dissonance Theory…………………………………………… Attribution
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Methods of analysis for the consumer behavior Qualitative studies: Behavior can also be measured through qualitative tools and techniques such as focus group‚ depth interview (individual) and psychological tests. That helps to identify consumer opinions‚ beliefs and feelings by getting them involved in open discussions. Focus group= in focus group interview‚ there is a group of consumers between 6 and 12 persons called together and a moderator who control this interview. The discussion
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