A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute
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Electronic copy available at: http://ssrn.com/abstract=2185653 1 A TAXONOMY OF INTELLECTUAL CAPITAL: 2006-2009 POLISH BANKS PERSPECTIVE Karol Śledzik* University of Gdansk Faculty of Management Department of Banking ul. Armii Krajowej 101 81-824 Sopot‚ POLAND ABSTRACT The main goal of this paper is to present practical application of taxonomy (Multidimensional Comparative Analysis - MCA) to measure the level of intellectual capital of banks using VAIC™ (Value Added of Intellectual Coefficient)
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. Sunstar Mall Profile SUNSTAR MALL is located within Capitolville a 14-hectare masterplanned residential development with complementary commercial and institutional elements envisioned to be the new business and transport hub of Sta. Cruz‚ Laguna. It is strategically located along the National Road‚ Brgy. Gatid‚ Sta. Cruz‚ Laguna in the provincial capital of Sta. Cruz. SUNSTAR MALL UNIQUE SELLING PROPOSITIONS The premiere shopping destination in the 4th district of Laguna The first and only organized
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REPORT ON CUSTOMER SATISFACTION AND SERVICE ANALYSIS OF MANICKBAG TVS IN BELGAUM CITY” the study is undergone at Manickbag TVS. The project report focuses on customer satisfaction and post sale services‚ of Manickbag TVS motors. A two wheeler showroom in Belgaum city. EXECUTIVE SUMMARY Topic of the study: “A study report on customer satisfaction and service analysis of Manickbag TVS in Belgaum city” Need for study: To understand the satisfaction level of the customer regarding
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When a customer purchases a sample at full price from one of Birchbox’s suppliers‚ Birchbox shares revenue on the total amount of product purchased. Over time‚ I think this will become a more and more important source of revenue for Birchbox as they understand their users’ tastes better and increase the available supply of product samples that they can provide to users. Birchbox was making a bet that some percentage of the company’s customers would leap
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International Journal of Contemporary Hospitality Management Emerald Article: Customer complaint behaviour towards hotel restaurant services Vincent C.S. Heung‚ Terry Lam Article information: To cite this document: Vincent C.S. Heung‚ Terry Lam‚ (2003)‚"Customer complaint behaviour towards hotel restaurant services"‚ International Journal of Contemporary Hospitality Management‚ Vol. 15 Iss: 5 pp. 283 - 289 Permanent link to this document: http://dx.doi.org/10.1108/09596110310482209 Downloaded
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Audience Profile My primary audience is the professor. Another audience that will read this will be my classmates‚ incoming students‚ and potential transfer students who take course Enl 265. My relationship to the audience is professional. They are either the professor or my peer. The specific purpose of my document is to inform my peers and others of the problems going on in Rite Aid Company. To instruct what Rite Aid should do to fix those problems‚ and to persuade them to let me write a Far
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Table of Contents 1. Executive Summary 2 2. Background of the Company 5 3. Management Analysis 7 4. Corporate Governance 8 5. Industry Analysis 8 Annexure: Group Profile 15 Annexure: Profile of the Directors / Partners 17 List of abbreviations used APDRP: Advanced Power Development and Reforms Programme APPCB: Andhra Pradesh Pollution Control Board BSNL: Bharat Sanchar Nigam Ltd DC: Direct Current DCH: Digital Control Harness DRDL: Defence Research and Development Laboratory
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KARNATAK ARTS COLLEGE [DEPARTMENT OF MANAGEMENT STUDIES] A Project Proposal on “EMPLOYEE SATISFACTION TOWARDS PRODUCT AND SERVICE” At Big Bazaar‚ Hubli Submitted in fulfillment of the requirement for the award of Bachelor degree of BUSINESS ADMINISTRATION During the academic year 2010-2011 SUBMITTED BY KAVITA.S.MISHRA 5TH SEMESTER Exam no.O7101009 INSTITUTE HEAD: COMPANY HEAD: Mr.B.B.Biradar
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Threats (SWOT) Analysis of Mccafe 10 Research Topic -Customer attitude towards McCafe 11 Problems from Research Finding 11 McCafe image issue 11 Too many inertia consumers 11 Customer Profile 12 Individual Consumer 12 Need Analysis for Mccafe’s Customer 12 Utilitarian needs VS Hedonic needs 13 Environmental influence in Decision Making 17 Recommendation 20 Objective 20 Marketing Positioning 21 Targeting Customer 22 Marketing Mix Strategies 23 Price 23
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