Situation Audit Since 1954‚ McDonald’s has seemed to be invincible. They have demonstrated consistent quality throughout thousands of restaurants. McDonald’s has enforced operational standards effectively that controlled service‚ cleanliness‚ and other operating processes. They have consistently hired friendly employees that contributed to customer satisfaction. And they successfully focused upon a specific target market for over forty-two years‚ the family. McDonald’s has maintained an unremitting
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information about their products and their operations. The website of McDonald also has a feature of online ordering for those people who would like to customize their orders or order from their phones. The website is very unique as compared to other types of commercial websites. For example‚ Domino’s Pizza website focuses more on the online orders and doesn’t really attract customers from its choice of graphics or color scheme. Colors and Logos: The colors of McDonald’s logo is red and yellow and this was
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They then prepare that order while the customers wait. • Employees were working at a rapid pace‚ but it seemed like they had no time for customers. • The atmosphere was also very noisy. There was constant beeping‚ banging‚ and yelling coming from the service area. They did not provide a pleasant ambiance for customers to dine in. • McDonald’s communication and leadership were also lacking. The employees provided no feedback in terms of double-checking orders or communicating any
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BACKGROUND Burger King History and success is a proof of excellent franchising and advertising strategies. The company starts in 1954 thanks to James McLamore and David Edgerton that have the idea of a fast-food store with always low prices. First in Miami‚ then this two entrepreneurial guys realize that advertising was the way to expand its business beyond Florida‚ with its first commercial on TV in 1958‚ when the television was in excellent popularity. With the product known by almost everyone
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identify and remove cause of defect and errors in business processes and manufacturing. Burger King is a company that needs to adopt Sigma into their strategic planning process because this will improve the company’s relationship with their consumer and help bring the company on the same level with McDonald’s. This paper will discuss why Six Sigma is the best methodology and why it should be incorporated into Burger King strategic planning process. Six Sigma is a disciplined‚ data-driven approach
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Taylor(1856-1915) who was named “the father of scientific management”. Scientific management is a theory that indicates each worker should be trained in one specialized part only to simplify the jobs so they could perform at their best ability in order to increase productivity. After years of experiment and examining in the field of management‚ Taylor proposed four principles of scientific management. (Internet centre of management and business administration‚ inc (2002-2007)) state that the first
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Burger King: Selling Whoppers in Japan “International is where it’s at‚” said Ron Paul‚ a Technomic consultant. “The fast-food burger category is going to find its better growth opportunity overseas. We’re close to saturation in the United States. That’s why McDonald’s has been so aggressive in overseas markets.” That’s also why Burger King has to be so aggressive in Japan. McDonald’s entered the Japanese market 25 years ago and now has 2‚000 outlets there generating $2.5 billion in sales – that’s
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orporation T he first Burger King restaurant in M iami in t he mid-1950s featu red a w alk-up w indow‚ a limited m enu ( burgers a nd s hakes for 19~‚ s odas a nd fries for 1 0~)‚ a nd "your food rea dy b y t he time y ou’d p aid for it." As one early m anager r ecalled‚ " Our w indows faced front s o w e c ould see customers d riving in. With t he l imited m enu‚ w e p retty m uch k new w hat t hey’d o rder a nd w e’d have it ready." In the 19605 a nd 1970s‚ Burger King d eveloped an assembly-line
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COURSE: INTERNATIONATIONAL TRADE RESEARCH 312420034290000 BUSINESS SCENERIO: EXPORTING BURGER KING TO INDIA OR GHANA GROUP MEMBERS: DEBASHIS MONDAL FATUNBI MICHAEL PRIYANKA SHARMA SUKHDEEP BHANGU GURLEEN KAUR TITLE PAGE TABLE OF CONTENTS EXECUTIVE SUMMARY INTRODUCTION Company Background Research Background Research Objectives RESEARCH METHODOLOGY & PLAN SWOT Analysis Ghana India Burger King Sources of Information Primary Research Secondary Research Market Analysis Ghanaian
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of fast food restaurants. With Burger King seeking to become more innovative and creative it would benefit the company in generating bigger profits and productivity; Burger King would stay competitive to survive the fast food industry. Vice president of Burger King Leo Leon keeps Burger King thriving over innovation with its new and improved French fries concentrating on upgrading menu items within the quick-service industry. It’s been since 1998 since Burger King has decided to innovate within their
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