IMPLEMENTING RELATIONSHIP MARKETING: THE ROLE OF INTERNAL AND EXTERNAL CUSTOMER ORIENTATION by T.F.J. Steyn*‚ S.M. Ellis** and F.A.A. Musika* *WorkWell: Research Unit for People‚ Policy & Performance School of Entrepreneurship‚ Marketing and Tourism Management Potchefstroom Campus North West University[1] **Statistical Consultation Service Potchefstroom Campus North West University Paper presented at the European Institute for Advances Studies in Management (EIASM) Workshop on
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The internal environment: * Strategic competitiveness and above – Average returns result when Internal organization (What a firm can do : function of resources‚ capabilities‚ and core competencies) matches External environment ( What a firm might do : function of opportunities in the firm’s external environment → Competitive Advantage * Competitive advantage key points: * No competitive advantage lasts forever. * Over time‚ rival use their own unique resources‚ capabilities‚ and
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Functional Area Interrelationships October 29‚ 2012 BUS/475 University of Phoenix Abstract Huffman Trucking is a trucking company that was established in 1936. Throughout this paper‚ we will discuss the company’s mission and vision statement. It will also identify the type of organizational structure and how each of those roles supports the company’s goals. The collaboration process among the functional areas must also be established to support the goals. Finally‚ the stakeholders will
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THE BUS IS LATE. waiting for the bus in the RAIN in the RAIN wh wh WAITING FOR THE BUS IN THE RAIN waiting for the bus in the rain in the rain wh wh waiting for the bus in the rain waiting for the bus in the RAIN in the RAIN wh wh WAITING FOR THE BUS IN THE RAIN waiting for the bus in the rain in the rain wh wh waiting for the bus in the rain waiting for the bus in the RAIN in the RAIN wh wh WAITING FOR THE BUS IN THE RAIN waiting for the bus in the rain in the rain wh wh waiting for
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BUS 475 Final Exam - SET 5 / 100% correct answers / A+ http://www.homeworkmarket.com/content/bus-475-final-exam-set-5-100-correct-answers 1) The income statement and balance sheet columns of Pine Company’s worksheet reflects the following totals: Income Statement Balance Sheet Dr. Cr. Dr. Cr. Totals $58‚000 $48‚000 $34‚000 $44‚000 Closing entries are necessary for __________. A. temporary accounts only B
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2.1 Explain how development of children and young people is influenced by their range of personal factors. There are two main factors which affect a child and young person’s development. The first is personal factors this can be linked to genetics‚ health and learning difficulties all of which influence the development of a child. Then there is personality which is linked to the environment which is influenced later on in the development. Genetics Genetic information about a child is important
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Shai Zamir Dan Saguy January 5‚ 2012 Strategy Assignment External Analysis: Porter’s 5 Forces Comparison Nokia vs. Amazon.com Nokia is a multinational communications corporation that is headquartered in Finland and engaged in the market of manufacturing of mobile devices and in converging Internet and communications industries‚ with over 132‚000 employees in 120 countries‚ sales in more than 150 countries and global annual revenue of over €42 billion and operating profit of €2 billion
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Police Department Roles and Functions Paper University of Phoenix Shannon Eldridge CJA214 December 4‚ 2012 Raymond Smith Police Department Roles and Functions Have you ever wondered what the purpose of having police patrol in every city is? They are here to help prevent and solve crimes as well as protect and serve the people within the community and their jurisdiction of law. All law enforcement agencies work together in various aspects of enforcing laws due
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October 2012 Title: sources of internal and external finance for Waitrose Source of Finance All business needs money in order to operate properly. Finance simply means the management of some amounts of money. And source of finance is generally the place where money comes from. Example Waitrose gets money by selling their products to the customers and hence customers are the different classes Internal and External source of finance. Internal Sources: Internal source are usually from inside
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William Shakespeare’s Macbeth isa tale of contrasts and conflict; of thestruggle between vice and virtue‚ good and evil‚ and the fight for anatural order. Conflict is the major driving force for theplay – in particular‚ it is Macbeth’s internal battle which draws it out to itsconclusion. Macbeth is a study of blatantcontradictions – he desires what he can gain from acts of brutality‚ butinitially hesitates to commit them himself. By the play’s end he has not so much overcome this hesitation than
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