Taisha McKinney MAR 2305 What Do You Think Now? Chapter 3‚ Page 53 1. What are sure-fire techniques for providing superior customer-service? The sure-fire techniques for providing superior customer-service are the mindset that defines each company’s culture. It is pervasive‚ visible to others‚ and everyone’s responsibility. It also requires organizations to keep the basic company functions in superior shape so that CSRs do not get bogged down with cleaning-up problems‚ correcting errors
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4.88 Your supervisor has asked you to compute the elasticity’s for each independent variable. Assume the following values for the independent variables: Q= Quantity demanded of 3-pack units P (in cents)= Price of the product = 500 cents per 3-pack unit PX (in cents)= Price of leading competitor’s product = 600 cents per 3-pack unit I (in dollars)= Per capita income of the standard metropolitan statistical area (SMSA) in which the supermarkets are located = $5‚500 A (in dollars)= Monthly advertising
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we think turnover is a problem? A.Turnover becomes relatively high. Based on Wally’s rough data‚ there is a relatively high turnover rate of 65% for attendants and this is a turnover problem. Another reason why turnover is problem for Wally’s business is that managers have been complaining about the high level of turnover and the problems it creates with customer satisfaction. The cost to the organization’s bottom line of employee turnover can hinder the
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Week 3 Discussion Questions What type of compensation component would you like to have through your employer that is not currently offered? Explain your rationale. Is your request consistent with your employer’s organizational goals? A compensation component is not a benefit‚ but may refer to how compensation is calculated‚ as in the case of those paid on commission. I believe you are asking for a new benefit. Like 401K‚ profit sharing‚ or health benefits. Commuting reimbursement or funding. This
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Recession 0.20 0% 2% 3% a) Calculate the expected return and standard deviation of return for Small‚ Big and the market portfolio b) Calculate the covariance between Small and Big; between Small and the market‚ and between Big and the market. c) Calculate the expected return and standard deviation of return for a portfolio that consists of ½ Big and ½ Small. d) Calculate the expected return and standard deviation of return for a portfolio that consists of 3/4 Big and 1/4 Small.
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largest commodity markets second only to oil ("Dangerous Grounds: About the Show"‚ 2013). Given diversity and competition in the market‚ the small startup company of Custom Coffee & Chocolate will require a clear mission statement‚ detailed business analysis‚ and tactical plans that will help it to increase market share within the Seattle community. A mission statement describes a company’s fundamental purpose and how that company is unique within its product and services offerings. In writing
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Classic Airlines Marketing Solution Amy Salawu MKT/571 February 25‚ 2013 Kurt Dietrich Overview Classic Airlines put together a team to reduce overall costs by 15% and address several concerns including employee morale and customer retention. The team faces the challenge of convincing senior leadership to look beyond the bottom line becoming a customer focused organization. The team also faces the challenging of making changes without increasing costs‚ cutting salaries‚
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This archive file of BUS 415 Week 3 Discussion Questions 3 comprises: Distinguish between a joint tenancy and a tenancy in common with regards to real property. What are the differences in the owners Deadline: ( )‚ Business - Legal Environment in Business SEC 415 Intro to Information Security Need entire course week’s discussions. Quzzes Midterm and final also if possible Find out if your college has a counseling center. These centers staff professional counselors or
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Chapter 3 Problem 3 Operating Activities: Net Income $5‚560 Depreciation $4‚268 Change in Working Capital $1‚397 Cash from Operating Activities $11‚225 Investing Activities: Increased in Fixed Assets ($6‚068) Cash from Investing Activities ($6‚068) Financing Activities: Decrease in Debt ($7‚655) Dividends Paid ($2‚900) New Stock Sold $4‚800 Cash from Financing Activities ($5‚755) Net Cash Flow ($598) Beginning Cash Flow $3‚245 Net Cash Flow ($598) Ending Cash $2‚647 Problem
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Weekly Reflection ECO/365 March 4‚ 2013 Week 3 Weekly Reflection Various Market Structures and Characteristics The conditions for a monopolistic market are as follows: there is only one firm‚ which is large in size. The firm has to provide the market’s supply‚ and there are high barriers to entry. There are no close substitutes for the goods the monopoly firm provides or produces‚ and the monopolistic market operator should make up the entire market. The conditions for a monopolistic
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