Proper Telephone Etiquette I have worked at a technical college for over five years. I started out as the Admissions Assistant and have recently been promoted to the Admissions Coordinator. In both of these capacities‚ answering the telephone and making business telephone calls have been an integral part of my job. Effective telephone communication lends itself to the success of any type of business. The person answering a business telephone may be first contact a potential customer
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Business and Administration (Level 2) - Unit 1 Q1. Which of the following must be included in a contract of employment? A. Home address B. Place of work C. Training days The correct answer is: B. Place of work Answer selected: B. Place of work Q2. Is the following statement true or false? “Non union representatives tend to have a collective bargaining role.” A. True B. False The correct answer is: B. False Answer selected: B. False Q3. Which one of the following
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REPORT ON ORGANISATIONAL STUDY AT FERTILISERS AND CHEMICALS TRAVANCORE Ltd. Vivek Menon (Reg. No: 85270050) Under the Guidance of Dr. Sarada S Reader Submitted in partial fulfillment of the requirement for the award of the degree of MASTER OF BUSINESS ADMINISTRATION to the Cochin University of Science and technology School Of Management Studies Kochi-682022‚ Kerala‚ India Year-2008 CERTIFICATE This is to certify that this REPORT ON ORGAINSATIONAL STUDY AT FERTILISERS
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03/10/13 FSN429 Follow The Diet Assigned Diet Plan: It is your 55th birthday and your recent doctor’s visit alerted you of the fact you have HTN and are very overweight. In order to keep CVD at bay‚ your doctor recommended the following diet: 20-25 kcal/kg‚ .8 g pro ( or- 15% kcals as pro)‚ 30% kcal from fat ( follow TLC guidelines) and 1500 mg Na. Be sure to eat no less than 35 gm fiber/d. 1. Meal Pattern A. wt: 184# ( 84 kg) Ht: 6’0” (72 in/ 183 cm/ 1.83 m) Age: 22 YOWM
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W. Taylor‚ father of scientific management‚ have set some principles for management to follow. He thought that management should carry out the work to workers in the prescribed way based on the principles. (Mullins and Christy‚ 2011) ‘A form of structure to be found in many large-scale organisations is bureaucracy. Bureaucracy is abased on specialisation of tasks‚ hierarchy of authority and decision-making‚ systems of rules and regulations and an impersonal orientation from officials.’’ (Mullins
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the main influences on how people behave in an organisation setting. Mullins (2008‚ p.4) defined organisation behaviour (OB) as ‘the study and understanding of individual and group behaviour‚ and patterns of structure in order to help improve organisational performance and effectiveness’. It comprises a synthesis of a variety of different theories and approaches. Therefore‚ this essay opens by briefly explore a number of interrelated disciplined to the study of organisational behaviour‚ before examining
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Decision-making in a business scenario Introduction Due to one American sporting apparel enterprise‚ which is assumed to be called the Wave Company‚ has entered its bottleneck of reaching the limits of growth‚ this report focus on that‚ as one CEO‚ how I will decide on the markets to expand to and ensure the success of this new business. Firstly‚ it provides an overview of situations this company faces and some detail information. Secondly‚ it uses one critical thinking tool‚ one decision making tool
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structure and culture. These parts or factors can directly contribute to the strengths or weaknesses of an organisation and they are all interrelated. This essay will examine organisational structure and organisational culture and the influence mechanistic and organic structures have on organisational culture. Organisational structure‚ as defined by Hodge‚ Anthony & Gales (1996)‚ is “the sum total of the way in which an organisation divides it’s labour into distinct tasks and then coordinates them”
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How is Prejudice Explored in the Poems ’Still I Rise’ and ’Telephone Conversation’? ’Telephone Conversation’ by Wole Soyinka and ’Still I Rise’ by Maya Angelou tackle the social injustice of discrimination. Both poems lack in similarities‚ the only one being theme‚ yet possess an abundance of differences. Although both poems convey the same theme‚ they differ in their means of conveyance. For instance they both explore prejudice and discrimination but through different types of language‚ imagery
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My
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