"Business and administration how to follow organisational procedures when making and receiving telephone calls" Essays and Research Papers

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    The Telephone

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    The Telephone “Before the telephone came to Magdaluna‚ Im Kaleem’s house was bustling at just about any time of day‚ especially at night‚ when its windows were brightly lit with three large oil lamps‚ and the loud voices of the men talking‚ laughing‚ and arguing could be heard in the street below—a reassuring‚ homey sound” Anwar F. Accawi (p. 46). It’s hard to imagine that a single device such as the telephone‚ albeit a breakthrough in technology‚ could change not only a person’s day to day

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    organization. The systems department should not only focus on providing better service to the various lines of business but also help businesses operate better. If the CIO wants to be taken seriously‚ he needs to do what other executives do and have his own business metrics and performance measurements‚ so that he can effectively measure his internal business performance. Other business departments have them‚ but CIOs generally do not because IT has always been viewed as a cost center. Measurements

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    EMBA Executive Masters program in Business Administration GENERAL MANAGEMENT – ESSENTIALS OF MANAGEMENT Submitted by: - _______________________ Max. Marks: - 100 All the questions are compulsory. The first five questions shall be of 16marks each and the last questions shall be of 20 marks. Q 1 (a) What is your assessment of Daimler-Benz’s operations in many different fields? (b) Should the various groups operate autonomously? What kind of activities should

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    References: Booklet. (2012). engro ’s code of business conduct. Engro corporation. (2012). Khud Pakistan Annual Report 2012. Our Company. (2013‚ March 7). Retrieved March 7‚ 2013‚ from Engro Foods: www.engrofoods.com (3rd quarter‚ 2012). Recipes for Success. Engro foods. anwer‚ imran ;. (2013). Analyst

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    Unit 219 1.1 The purpose of filing information is to be able to find it at a later date when it is needed. A good filing and retrieval system makes this easier. Business will often need access to information‚ which needs to be complete‚ accurate and up to date‚ in order to make proper decisions. Businesses that don’t take filing seriously will be unable to paper or electronic documents. 1.2 There are two types of information systems used in organisations: paper-based systems and electronic

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    1. Suppose you are working as an operator in a call centre in India and receiving calls from Americans and Londoners. How would you handle such calls? Ans: As an operator first thing which I would try and ask politely would be that what is the route cause of the problem of the customer and would try and give time for explaining or removing out the frustration after which the customer would then have patience in listening to what we would try and explain. As an operator I would rectify the problem

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    The Telephone

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    In Anwar Accawi’s story “The Telephone” had a deep explanation of the importance of community. This essay reignited my feelings about the community I had back in Bangladesh. I used to live in a setting similar to Magdaluna’s. It was a neighborhood where everybody would know everybody else. If anybody would get sick‚ other people would come to see and wish him/her quick recovery. People tend to ignore sick people nowadays but there was a time when people would go visit their neighbors and extend their

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    CONTENTS Page Introduction International Business 2 International Environment 2 Differences between international environment and domestic environment 5 Literature Review Main Factors 6 Examples Marks & Spencer 12 Mc Donalds 13 Conclusions 15 Bibliography 16 INTRODUCTION International business is a term used to collectively describe topics relating to the operations of firms with interests in several countries. Such

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    The Telephone

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    Question No. 01. Anwar F. Accawi starts the essay “The Telephone” by telling about the way people in his village looked at the time was to notify that time was not important for the people who lived in his village at his period. Accawi in his first paragraph writes that “time didn’t mean much to anybody‚ except may be to those who were dying ‚ or those waiting appear in court…” from these lines Accawi tries to states that time was not important for every people in his village except for some who

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    Group Question a – What are the advantages and disadvantages of using RFID technology? Answer the question with specific reference to the Metro group. Ans- RFID stands for Radio Frequency Identification Technology. The advantages of RFID are as follows- 1. The retail industry was suffering from regular theft either by employees or customers. The estimate of shrink was put at 2% and it was a great a hit on the company. Studies reveal that use of the RFID technology bring it down by 25% as per

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