Consumer buying behavior A consumers buyer behaviour is influenced by four major factors; cultural‚ social‚ personal‚ and psychological factors. These factors cause consumers to develop products and brand preferences. Although many of these factors cannot be directly controlled by marketers‚ understanding of their impact is essential as marketing mix strategies can be developed to appeal to the preferences of the target market. Definition of Buying Behavior: Buying Behavior is the decision
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Examination Paper of Organizational Behaviour IBM Institute of Business Management Examination Paper MM.100 SubjectCode-B105 Organizational Behaviour Section A: Objective Type & Short Questions (30 marks) This section consists of Multiple Choice and short notes type questions Answer all the questions. Part one carries 1 mark each and part two carries 5 marks each. Part A:- Multiple Choices:- 1. Which of the following is not comes under Maslow‟s needs theory? 1. Social needs 2. Affiliation needs
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can be reflected in a person’s temperament and is a key factor influencing individual behaviour in organizations. Often the wrong type of personality of a superior proves disastrous in terms of worker unrest and protests. Salvatore Maddi has defined personality as: “Personality is a stable set of characteristics and tendencies that determine those commonalities and differences in the psychological behaviour (thoughts‚ feelings and actions) of people that have continuity in time and that may
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INDEX I. Organizational Behaviour … 2 II. Motivation …3 * Motivation Concepts * Motivation Theories * Intrinsic Motivation and the 16 basic desires III. Leadership … 6 * Leadership Traits/Qualities * Leadership
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co-ordinated social unit of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals” (Robins 2005). Organizational Behaviour Defined Behaviour on the other hand‚ he defines simply as “the actions of people (Robins 2005). Organization behaviour (often referred to as OB) is the behaviour (actions) of individuals and groups within organizations and the interaction between organizations and their external environment. It constitutes a behavioural
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Acknowledgement I would kindly like to thank our “Organizational Behavior” lecturer Ms. Kalpana Ambepitiya for bequeathing us such a great opportunity to identify and evaluate our knowledge and showing our capability to successfully complete the assignments. Not only did we prove ourselves‚ but also did we get a prospect of studying how to get used to a time planner in order to complete our work within the time given. I feel & believe that this assignment helped me (Personally) to brush up my
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© Jones & Bartlett Learning‚ LLC. NOT FOR SALE OR DISTRIBUTION PART The Marketing Process I 1 © Jones & Bartlett Learning‚ LLC. NOT FOR SALE OR DISTRIBUTION © Jones & Bartlett Learning‚ LLC. NOT FOR SALE OR DISTRIBUTION CHAPTER The Meaning of Marketing Learning Objectives 1 Learning Objectives After reading this chapter‚ you should be able to: • • • • • Define marketing and differentiate between a marketing-driven and nonmarketing driven process Distinguish among
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Competing Values Framework developed ‚ and who developed it ? The Competing Values Framework has been termed as one of the forty most important frameworks in the history of business . It has been examined and studied in organizations for more than twenty five years by a group of experienced leaders from the business corporations and schools . (Quinn and Rohrbaugh‚ 1983; Quinn and Cameron‚ 1983; Quinn‚ 1988; Cameron andQuinn‚ 2005). In the present scenario this framework is being used
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Title: Maintaining motivation in the workplace Assignment task: Option 2 Motivation is one of the most frequently researched topics on organizational behaviour according to Robbins‚ Judge Millett & Walters-Marsh (2008). Motivation among other things is about an individual’s persistence of effort towards attaining a goal. 1. How would you motivate employees in your workgroup to ensure: a) They focus on attaining the goals of the workgroup? and; b) Continue to maintain a consistent quality
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main issues in the case? The Pfizer-Pharmacia Merger case demonstrates how a company must understand its corporate social responsibility. In this case‚ the company was unable to serve its stakeholders and put them first before shareholders or customers. By not using this view of CSR‚ the company’s employees became dissatisfied with their jobs which led to continuance commitment. Why did the problems/ issues occur? Corporate Social Responsibility: This is the view in which stakeholders‚ the
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