Unit 4: business communication P1: Describe the types of information used in your organisation‚ choosing one from each of the following categories: verbal‚ written‚ on-screen‚ multimedia‚ web based. The organisation I have chosen to write about is the NHS‚ this is a government organisation which is funded by taxation and enables all UK residents to be entitled to free healthcare. Verbal Communicating information verbally by speaking face to face can be the best way of communicating as there is less
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M1- Assess the usefulness of theories of communication within health and social care environments. The SOLER Theory SOLER is a theory of communication‚ created by Gerard Egan‚ which describes essential points to ensure we can communicate effectively such as body language. If idea is that if we use SOLER when communicating with others we can make the atmosphere more calm and relaxed and make everyone feel more comfortable. Sit attentively at an angle - (This can help to convey interest as you can
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Unit 4 M1-Business communication Introduction In this report I will be analysing different types of business information and their sources using Sainsbury. Sainsbury is one of the second largest supermarket in the UK. Verbal communication Verbal information is the ways we communicate with each other using sound and voice. This verbal information allows people to share views and information to each other for a long time as its one of the easier way of communications. Example of verbal
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P3 - Describe the main physical and technological resources required in the operation of a selected organisation. M1 – explain how the management of human‚ physical and technological resources can improve the performance of a selected organisation. In this assignment I will describe the main physical and technological resources required in an organisation‚ and how the management of human‚ physical and technological resources can improve the performance of Tesco. Physical resources Some of the
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GlaxoSmithKline Impacts of Economic changes on Business Formed in the year 2000 when companies GlaxoWellcome plc and SmithKline Beecham plc merged and has since developed into a world leading Pharmaceuticals Company‚ GlaxoSmithKline. GSK are ranked number three in the world in terms of revenues. Headquartered in the United Kingdom‚ London the company deals in pharmaceutical‚ biologics‚ vaccines and other forms of consumer healthcare. The company has a range of products that cover major disease
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M2 and D1 – The Children’s act 1989 (revised 2004.) The children’s act 1989 is a UK act‚ which will protect all children against substantial harm or abuse from parents. The main points of the act‚ is to support the children in any setting which will provide a safe environment. By making sure that cared for make sure that good care standards will be put in place to protect them. The act was revised in 2004 to provide a broader outcome as the children got older. It was changed due to the lack of
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Unit6 – Preparing for Employment in Travel and Tourism P1‚ P2 & M1 Marites Marzan T&T L3 Yr1 GrpB Harish Tutor P1 - Describe career opportunities within different industries in the travel and tourism sector. Tour Operators A tour operator requires a holiday representative to work throughout the summer and winter season to ensure that holiday makers have an enjoyable trip. They are the first point of contact for customers so a holiday representative needs to be prepared to answer
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UNIT 4: Business Communication Introduction In this unit I will be required to write a report of the types of communication used within a business. Effective communication is an essential part of a successful business. Communication involves the transmission of information from one place or one person to another; this is because the information is communicated in the form of a message. There are two main forms of business communication: Internal communication‚ i.e. communication within the
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-531495-65532000 Unit 4: Business communication Assignment 1 P1 Type Explanation Location / origin Where it takes place Internal or External with reason. Use / Example Include an image to show the use. Purpose What reasons this is used? Verbal This type of communication could include talking face-to-face‚ through the phone and announcements throughout the store. This is both internal since verbal communication takes place within the store and between the employees of it. It’s also
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D1- QMH documentation I am going to evaluate the usefulness of the documents which QMH in facilitating the interview process. Documentation 1: The first document which QHM uses is a recruitment and engagement form‚ this provides information such as what hotel department the candidate wants to work in and the contract type and number hours you will be working. This document also provides information if the candidate is a replacement candidate or a new candidate. This document is useful in
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