BUSINESS ADMINISTRATION Level 2 Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1. Computer telephone integration This option links two systems together‚ the computer and the telephone systems. When someone calls up‚ the telephone rings and a dialog
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P7 Illustrate the financial state of a given business using ratios I have been asked to illustrate the financial state of a given business using ratios‚ to do this I will use accounting ratios to show the financial state of Porcella. One of the ways a business can measure how it is doing is through ratio analysis. Ratios can help Porcella to see how it is doing now and how it compares to last year or the year before and against competitors. For these ratios to be useful‚ they should be compared
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Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document‚ either onto your computer or a disk Then work through your Assessment‚ remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area –
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least two different features of a telephone system and how / when they would be used. Feature | How / when used | 1. Answer phone | This is used to leave a message if nobody is there to answer the phone. | 2. Transfer | This lets you pass the call on to another line. | 2. Prepare a brief report advising people on: * How to follow organisational procedures when making and receiving telephone calls * The purpose of giving a positive image of yourself and your organisation when
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Business Economics for the World Market Vietnam Group Project Summer 2012 Post World War II Economic History The post WWII economic history of Vietnam has been through many changes. These changes were due to the result of war‚ political ideologies‚ and natural resources. The most notable change was the division of North and South Vietnam. The economic division of North and South Vietnam had been in place since the colonial influences of France. Each division had its own economy with unique
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carry out constitutionally enumerated functions of government are referred to as a. implied powers. b. enumerated powers. c. official powers. d. national powers. e. None of these answers is correct. Answer: a Page: 43 2. States utilize this power to protect the health and welfare of their residents. a. police powers b. enforcement powers c. military powers d. implied powers e. None of these answers is correct. Answer: a Page: 43 3. What
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Applied Business Economics | | | 1. Why is the price of a cup of Starbucks coffee rising? The price of a cup of Starbucks coffee was rising when the article was written (in 2006) as North America was going through an economic incline; this gave people more money to spend. When people have more money to spend the demand for normal goods (such as Starbucks Coffee) increases. When demand increases the price also increases. The demand increase (and subsequent price increase) can also be
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to communicate and listen to each other on the same line. It’s like being in the same room with a load of colleagues‚ but instead you are in your own office‚ but still able to speak and listen to a number of people all on one call at once. | 2. Divert a call | Normally it is quite an easy process to divert a call. You can either send the call back to the switchboard and they can transfer the call accordingly or you can press a selection of numbers on your telephone and re-direct the
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and is made up of 4 Sections. Name: Simeon Campbell Section 1 – Understand the purpose of information technology in a business environment 1. In relation to your current business environment (or one that you are familiar with)‚ identify at least two different types of information technology that may be used when completing work tasks. When completing business tasks‚ the main types of information technology that I use are Microsoft office word‚ to draw up memos and reports I also use
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